Well-qualified HR leader skilled in managing employees, associates and day-to-day department operations with decisive and organized approach. Skilled leader, problem-solver and persuasive communicator with open and authoritative style.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Human Resource Partner
Amazon.com Fulfillment Center
Robbinsville, NJ
03.2022 - Current
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
Liaised between multiple business divisions to improve communications.
Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Promoted and enabled necessary changes to align operations with strategic plans.
Collaborated with leadership to assess and improve policies across board.
Reduced process gaps while supervising employees to achieve optimal productivity.
Senior Human Resources Specialist
Amazon.com Fulfillment Center
Robbinsville, NJ
03.2021 - 03.2022
Analyzed company trends and rectified employee performance issues.
Developed and presented progress reports on HR department.
Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
Conducted workplace compliance training to reduce liability risks and operate effectively.
Planned new hire orientations and handled contracts.
Trained new employees on company and communication standards.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Ensure data integrity in HRIS (Peoplesoft) systems.
Completing and distributing reports as needed by managers and corporate offices. Provide frequent customer service regarding payroll, benefits, scheduling, etc.
Ability to maintain strict confidentiality regarding payroll, benefits, and employee issues
Assistant Front End Manager
Wegmans Food Markets, Inc
Englishtown, NJ
05.2019 - 03.2021
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Trained team members in successful strategies to meet operational and sales targets.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Transformed employee performance by enhancing training and mentoring strategies in operational and customer-facing roles.
Recruited and hired top performers to add talent and value to department.
Cross-trained existing employees to maximize team agility and performance.
Onboarded new employees with training and new hire documentation.
Prepared annual budgets with controls to prevent overages.
Performed statistical analyses to gather data for operational and forecast team needs.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Operations Intern
Wegmans Food Markets, Inc
Englishtown, NJ
05.2016 - 08.2018
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
Studied latest trends to add new merchandise to product lineup, improving sales revenues by 40%.