Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Steering Advisory Leader for Quality Circle for the City of Toledo
Generic

Andrew Monticure

Toledo

Summary

Dynamic Code Compliance Officer with the City of Toledo, skilled in building codes and effective communication. Successfully educated staff on regulations, enhancing compliance and fostering collaboration. Proven leadership in driving process improvements and maintaining safety standards, while consistently delivering high-quality service and support to stakeholders.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Code Compliance Officer

City of Toledo
06.1993 - Current
  • Educated staff members on new regulation changes, keeping them informed about their responsibilities under applicable laws and guidelines.
  • Provided hands-on assistance during site inspections, ensuring all aspects of construction aligned with established standards and codes.
  • Evaluated current practices against industry benchmarks to identify areas for improvement, driving continuous process optimization efforts within the organization.
  • Established strong working relationships with key stakeholders, fostering an environment of collaboration and support in achieving code compliance goals.

Maintenance Worker 1

City of Toledo
02.2011 - 10.2017
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Assisted in maintaining outdoor areas such as landscaping, snow removal, and general upkeep efforts for an aesthetically pleasing environment yearround.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
  • Provided excellent customer service by responding quickly to internal department requests regarding repairs or facility concerns.
  • Executed tasks within time and budget constraints.

Sewer Maintenance Worker/ Alternate Crew Leader

City of Toledo
05.2001 - 08.2010
  • Improved sewer performance by cleaning and clearing debris from lines using specialized tools and equipment.
  • Ensured safe working conditions for team members with adherence to safety protocols and proper use of equipment.
  • Safeguarded public health through diligent attention to detail when diagnosing and resolving issues with sewer systems.
  • Promoted a culture of continuous improvement within the team by regularly soliciting feedback from colleagues regarding task processes or outcomes.
  • Adhered to established safety protocols while performing daily tasks, minimizing workplace injuries among the maintenance team members.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
  • Boosted crew morale and productivity through effective leadership and regular feedback sessions.
  • Cleaned and maintained tools, equipment and worksites.
  • Used variety of hand and power tools to complete tasks.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Operated forklifts and boom lifts to complete various tasks.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.

Automotive Service Worker

City of Toledo
07.1993 - 07.2001
  • Managed time effectively, prioritizing tasks based on urgency, complexity, or customer expectations.
  • Utilized problem-solving skills to address complex customer needs effectively.
  • Maintained an organized workspace, ensuring easy access to necessary tools and supplies for efficient task completion.
  • Identified potential safety hazards through routine checks of supplies, equipment and environment.
  • Established strong relationships with clients, leading to increased trust and loyalty.
  • Facilitated smooth communication between clients, coworkers, and management through clear verbal and written interactions.
  • Developed strong connections with patients, family members, and peers through effective listening and interpersonal skills.
  • Followed key practices to maintain patient data integrity and confidentiality as per federal guidelines.
  • Boosted overall productivity by taking initiative in completing tasks efficiently without compromising quality.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Improved customer satisfaction by providing timely and accurate services in a professional manner.
  • Upheld company standards of excellence through consistent delivery of high-quality services.
  • Promoted a safe and clean work environment through diligent adherence to health and safety regulations.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Organized work to meet demanding production goals.

Education

No Degree - Business Education

University of Toledo
Toledo, OH

Skills

  • Communication and coordination
  • Critical thinking
  • Self-motivation and initiative
  • Active listening
  • Leadership and supervision
  • Continuous learning attitude
  • Stress tolerance and resilience
  • Public speaking confidence
  • Networking and relationship building
  • Blueprint reading
  • Ethical conduct and integrity
  • Oral presentation skills
  • Technical report writing
  • Negotiation and persuasion
  • Conflict resolution strategies
  • Project management experience
  • Building codes
  • Training and mentoring others
  • Code enforcement techniques
  • Time management proficiency
  • Record keeping and organization
  • Computer literacy and software
  • Public relations aptitude
  • Clear communication skills
  • Investigation techniques
  • Legal compliance
  • Research
  • Investigative tools
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Safety compliance
  • Operational efficiency
  • Relationship building
  • Documentation skills
  • Accident prevention
  • Privacy and confidentiality
  • Self motivation
  • Interpersonal skills
  • Training and development
  • Operations management
  • Professionalism
  • Strategic planning
  • Written communication
  • Policy enforcement
  • Compliance reporting

Accomplishments

  • Supervised team of 4 staff members as a crew leader at City of Toledo Sewer Dept.
  • Documented and resolved blight issues of vacant properties that led to demolishing and removal of vacant blighted residential and commercial properties..

Certification

  • Licensed Property Maintenance and Housing Inspector [Timeframe]

Languages

English
Full Professional

Interests

  • Team Sports Basketball


Timeline

Maintenance Worker 1

City of Toledo
02.2011 - 10.2017

Sewer Maintenance Worker/ Alternate Crew Leader

City of Toledo
05.2001 - 08.2010

Automotive Service Worker

City of Toledo
07.1993 - 07.2001

Code Compliance Officer

City of Toledo
06.1993 - Current

No Degree - Business Education

University of Toledo

Steering Advisory Leader for Quality Circle for the City of Toledo

This position was bestowed upon me by the Commissioner Robert Watson at Sewers Dept. In this position our group brainstormed on how to come up with products and ideals on how to make our work environment more efficient on the job, customer service, safety, and by the overall commitment to the city of toledo, the community and it's workers to be better if not the best in providing the necessary services to those we serve.

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Andrew Monticure