Andrew Mora
Arlington
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Social Insurance Specialist
Social Security Administration
01.2022 - Current
- Interview individuals to establish their eligibility for various Social Security programs while using various government applications
- Examining evaluating evidence while analyzing US and immigration documents received for authenticity
- Researching, analyzing, and applying appropriate immigration laws, rules and regulations
- Adjudicating benefits for US citizens and permanent residents based on reviews of claims in coordination with policies
- Demonstrates excellent customer service skills to assist individuals in establishing their eligibility to receive benefits
- Providing information on Social Security Administration's policies and procedures and resolving customer questions by identifying the issue by selecting the best option for resolution
- Ensures that claimant records are accurately updated in PCOM database, including tracking payments and status changes.
- Using automation tools to access and update information
- Professionalism to protect personal identifiable information while exhibiting my personal values of accountability and integrity
Lead Officer, On the Job Trainer and Acting Supervisor
Transportation Security Administration
12.2016 - 01.2022
- Conducted and supervised subordinate employees in conducting pre-board security screening of persons, their carry-on and checked baggage/cargo
- Participated in the development of new policies and procedures and recommending changes in policy and procedures based on observation of work
- Prepared various types of communications such as morning briefings, checkpoint logs, reports, and documents
- Developed incident information and reports for Law Enforcement Officers
- Responsible for mitigating actual and potential threats against civil aviation and other transportation modes
- Performs and supervises in area of specialty in the performance of all security functions related to the screening of people, property, and cargo through the use and application of procedures, techniques, and technology
- Makes independent, security-based decisions using intelligence, critical thinking, experience, observation, and passenger engagement
Petty Officer Third Class
United States Navy
04.2013 - 04.2018
- Estimated and planned over ten battalion projects for overseas missions valued at over one million dollars
- Received a letter of Commendation for superior performance while serving as a member of a Joint Task Force in support of Operation Enduring Freedom
- Involved in several humanitarian missions that introduced potable drinking water wells to rural occupied regions
- Performed duties in an exemplarily manner while supporting four-thousand-man days of mission critical tasking at ten remote locations across Afghanistan
- Dedication, technical skills, and personal effort were key to the completion of three joint operations centers, four intelligence gathering facilities, and over fifty thousand square feet of new berthing space
- Led a team of three to five personnel
- Wrote evaluations for team members based upon quarterly performance
- Answered incoming phone calls in a professional manner and directs to the proper departments
- Trained battalion in Seabee Combat Warfare classes and evaluated sailors on their project presentation while serving as a board member
Welder
Always There Personnel
01.2013 - 01.2014
- Layed out, fitted and fabricated all metal to be welded for over one hundred projects
- Studied and read blueprints for each project in order to complete project on time
- Learned other trades such as carpentry, plumbing and electrical
- Saving the company over one hundred thousand dollars in overspending
- Trained new employees the skills needed to maintain expectations set by company standards
- Performed all jobs necessary to complete project before or on time
- Keeping multiple companies from overspending during projects
- Checked site for all safety hazards before and after arriving to job site
- Certified on forklifts to assist in production for other trades
Education
Associate of Arts -
Tarrant County College
Arlington, TexasNo Degree - Oracle Database 12c
Syracuse University
Syracuse, NY12-2024
BBA - Business Administration
University of Texas At Arlington
Arlington, Texas12-2019
Skills
- Excellent written and verbal skills
- Innovation management
- Performance evaluation
- Training and mentoring
- Operational security
- Crisis intervention
- Strong analytical skills
- Database experience
- Data analytics
- Critical thinking
- Military Logistics
- Operational Planning
- Report Writing
- Interpersonal skills
Accomplishments
- Letter of Commendation
- Good Conduct Award
- Seabee Combat Warfare Pin
- NATO/ISAF Medal
- Nation Defense Service Medal
- Presidential Unit Citation
- Sea Service Deployment Ribbon
- Navy Battle "E" Ribbon
- Global War on Terrorism Expeditionary Medal
- Afghanistan Campaign Medal
- Naval Construction Training Center Honor Student
- 101st Airborne Division Certificate of Achievement
- Dean's list at Tarrant Count College
Certification
- CompTIA ITF+
- Coursera Google IT Support Certification
- NPower Alumni Completed Tech Fundamentals
Timeline
Social Insurance Specialist
Social Security Administration
01.2022 - Current
Lead Officer, On the Job Trainer and Acting Supervisor
Transportation Security Administration
12.2016 - 01.2022
Petty Officer Third Class
United States Navy
04.2013 - 04.2018
Welder
Always There Personnel
01.2013 - 01.2014
Associate of Arts -
Tarrant County College
No Degree - Oracle Database 12c
Syracuse University
BBA - Business Administration
University of Texas At Arlington