Andrew Morel
Bergenfield,New Jersey
Summary
Detail-oriented team player with strong organizational/verbal skills. Ability to handle multiple projects simultaneously with a high degree of accuracy with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Target Co
06.2019 - 01.2021
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Trained new personnel regarding company operations, policies and services.
- Investigated and resolved customer inquiries and complaints quickly.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Intern Recording Engineer
Book Zo's Studio
01.2020 - 05.2020
- Learned and adapted quickly to new technology and software applications.
- Setup and double-checked equipment for functionality before use.
- Kept signal strong, clear, and reliable with continuous monitoring and optimization of broadcast equipment.
- Increased revenue for the studio by attracting new clients through consistently delivering exceptional results on previous projects.
Audio Engineer
Dice Space Studios
03.2021 - 10.2023
- Maximized studio productivity through effective scheduling, setup, and teardown procedures for recording sessions.
- Developed strong communication and organizational skills through working on tight deadlines.
- Gained strong leadership skills by managing projects from start to finish.
- Boosted client satisfaction rates by providing exceptional customer service and addressing concerns promptly.
- Enhanced audio quality by expertly mixing and mastering recordings for various projects.
Operations Specialist
CheckAlt
- Learned and adapted quickly to new technology and software applications.
- Gathered, organized and input information into digital database.
- Motivated and trained employees to maximize team productivity.
- Managed inventory control, ensuring optimal levels of stock while minimizing waste and costs.
Education
High School Diploma -
Bergenfield High School
Bergenfield, NJ06.2018
Skills
- BIOS Configuration
- Software Installation
- PC Parts Replacement
- PC Hardware Knowledge
- Equipment Troubleshooting
- Organization & Planning
- Appointment Scheduling
- Issue/Complaint Resolution
- Pro Tools expertise
- Customer Service
Timeline
Audio Engineer
Dice Space Studios
03.2021 - 10.2023
Intern Recording Engineer
Book Zo's Studio
01.2020 - 05.2020
Customer Service Representative
Target Co
06.2019 - 01.2021
Operations Specialist
CheckAlt
High School Diploma -
Bergenfield High School
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