Andrew Morgenstern
Billings,Montana
Summary
Dynamic self starter and skilled communicator with a proven track record of enhancing customer satisfaction and achieving financial growth at Infield Remodel. Expert in project estimating and adept at overseeing operations and driving for success. Demonstrated ability to increase efficiency and exceed expectations, leveraging operational, technical and interpersonal skills. Understanding of process application on each project site maximizing productivity to reduce down time. Team player and leader.
Overview
7
7
years of professional experience
Work History
Owner
Infield Remodel
05.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Generated revenues yearly and effectively capitalized on industry growth.
Airport Mail and Parcel Handler
Fedex Contractor
01.2018 - 04.2018
- Loaded and unloaded cargo planes efficiently, minimizing delays in shipment departures and arrivals.
- Fast identification of misplaced or mislabeled parcels.
- Demonstrated flexibility by adapting quickly to changes in workload or scheduling needs during peak periods.
- Contributed to a positive work environment by maintaining a professional and respectful attitude with team members, supervisors, and customers alike.
- Showcased excellent attention to detail by identifying discrepancies in parcel information or addressing inconsistencies in tracking data, resulting in more accurate shipping records and improved customer satisfaction.
Delivery Driver
Dominos
03.2018 - 06.2018
- Delivered pizzas to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
High School Diploma -
Skyview High School
Billings, MTNo Degree - Business Management
University of Mary
Bismarck, NDSkills
- In person and Over-the-Phone Sales
- Lead Generation
- Equipment operation of pumps, sprayers, power washers other machinery, ladders and tools
- Maintenance of pumps, sprayers, power washers and equipment
- Subcontractor supervision
- Painting and finishing
- Site Safety Management
- OSHA site safety compliance
- Analytical and Critical thinking
- Estimating materials and procurement
- Customer Relations
- Construction Estimating
- Small business operations
- Relationship Building
- Verbal , computer and written communication
Timeline
Owner
Infield Remodel
05.2020 - Current
Delivery Driver
Dominos
03.2018 - 06.2018
Airport Mail and Parcel Handler
Fedex Contractor
01.2018 - 04.2018
High School Diploma -
Skyview High School
No Degree - Business Management
University of Mary