Andrew Moser
Ringoes,NJ
Summary
Adaptable and dependable professional with experience in emergency medical care, customer service, and operational support. Strong communication, quality assurance, and safety-focused work habits support accurate decisions, efficient service, and consistent results in fast-paced settings.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Lab Assistant
Bovine Collagen Products
Branchburg Township, New Jersey
01.2024 - Current
- Assisted chemists with sample handling and routine analysis tasks.
- Prepared specimens for analysis by conducting sample processing and extraction techniques.
- Prepared bovine collagen samples for laboratory testing and quality review.
- Expertly procured and processed specimens for laboratory staff.
- Organized specimen storage and labeled bovine collagen sample containers.
- Maintained laboratory equipment and supplies to ensure optimal instrument functionality.
- Conducted quality control checks on laboratory equipment and chemicals to ensure adherence to laboratory standards.
- Followed safety procedures for biological materials and laboratory waste.
- Facilitated seamless lab workflow to meet project timelines and maintain quality standards. and with reliable accuracy to meet regulatory and operational demands.
- Prepared specimens and forms for transport to outside laboratories.
- Cleaned and prepared lab equipment for solutions, specimens and samples.
Emergency Medical Technician
Amwell Valley Ambulance Corps
Ringoes, New Jersey
10.2022 - Current
- Responded to 911 calls for Amwell Valley ambulance corps and delivered emergency care.
- Assessed patients using vital signs, symptom checks, and scene observations.
- Stabilized injuries with splints, bandages, oxygen, and airway support.
- Transported patients safely to hospitals while monitoring condition changes.
- Communicated patient details clearly with dispatch, nurses, and emergency staff.
- Followed protocols for infection control, safety, and patient privacy.
- Supported volunteer crews through shift coordination, training, and incident readiness.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Remained level-headed and proactive during emergency situations.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Demonstrated dedication to providing quality care through continued training and education.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Documented patient assessment findings in accordance with established protocols.
- Evaluated patients' medical status and monitored vital signs during transit.
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Assessed emergency situations and prioritized medical care for patients.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Participated in continuing education courses to maintain certification requirements.
- Operated emergency vehicles with caution to keep patients, the public, and first responders safe.
- Ensured that the ambulance was stocked properly with necessary supplies prior to responding to calls.
- Adhered strictly to safety regulations set forth by local governing bodies.
- Operated specialized medical equipment such as ventilators, cardiac monitors and suction devices.
- Collaborated with other medical professionals to ensure quality of care for all patients.
- Trained new hires by offering insight into job duties and assessing shift performance.
- Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Observed and assessed incident scenes to maintain the safety of first responders.
- Administered first aid treatment or life support in prehospital settings.
- Assessed the scene upon arrival for possible hazards or dangerous situations.
- Ensured cleanliness of ambulance and equipment to enhance patient safety.
- Suctioned airways to clear obstructions and help patients breathe.
- Immobilized patients for transport using a backboard or other spinal mobilization.
- Facilitated communication between patients, family members, and healthcare professionals.
Combat Medic
United States Army National Guard
Jersey City, New Jersey
06.2023 - 12.2023
City Letter Carrier
United States Post Office
Ringoes, New Jersey
10.2019 - 08.2023
- Delivered mail and parcels along assigned city routes for the United States Postal Service.
- Delivered mail to residents and business within assigned area.
- Sorted letters, flats, and packages by route and delivery sequence.
- Loaded mail into delivery vehicle according to established procedures.
- Loaded postal vehicle with outgoing mail, parcels, and accountable items.
- Organized incoming and outgoing mail to facilitate timely delivery and pickup.
- Arranged mail for delivery to ensure timely processing and dispatch. for delivery, arranging mail in a delivery sequence.
- Managed mailbox access, parcel placement, and secure handling of postal items.
- Guided customers in the submission of change of address forms.
- Assisted customers with postage, mail inquiries, and delivery concerns at stops.
- Maintained safe walking, driving, and lifting practices during daily delivery duties.
- Operated company vehicle safely while delivering mail along the assigned route.
- Ensured that all safety guidelines were followed during deliveries.
- Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
- Performed daily pre-trip inspections on vehicles prior to use.
- Collaborated with other carriers in order to complete routes efficiently and effectively.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
- Routed all classes of mail in sequence of delivery along established route.
- Verified addresses, forwarding orders, and delivery instructions during route work.
- Ensured correct mail routing by verifying addresses on delivery routes. during route delivery to ensure accurate mail distribution., forwarding orders, and delivery instructions during route work.
- Handled undeliverable mail to ensure accurate return to sender in accordance with established procedures.
- Scanned labels on letters or parcels to confirm receipt.
- Used portable electronic scanner to track parcels and record tracking progress.
- Collected signatures for certified mail, registered mail, and package receipts.
- Collected customs charges, postage due and C.O.D. payments.
- Maintained records of items delivered or collected for delivery.
- Researched customer inquiries related to delivery status of packages or letters.
- Processed customer complaints regarding postal service issues promptly and accurately.
- Reported any suspicious activities to supervisors immediately.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Cultivated positive public relations with customers and community members to enhance service experience.
- Collected outgoing mail from homes and businesses to deliver to the post office for processing.
- Updated mailing records with address changes to facilitate proper mail delivery to redirect mail for residences or businesses.
- Organized mail to be transported to relay boxes for subsequent delivery. to be transported to relay boxes along route for subsequent delivery.
- Used road maps or GPS to verify routes and designated addresses.
- Acquired customer signature for registered and insured mail.
- Used road maps or GPS to verify routes and designated addresses.
Store Manager
Hallmark Gold Crown
Flemington, New Jersey
02.2008 - 08.2019
- Managed Hallmark Gold Crown sales floor, staffing, and daily store operation.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Developed strategies to maximize sales and profitability.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Trained associates on customer service, product knowledge, and store procedures.
- Resolved customer concerns with professional service and clear communication.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Organized promotional events to increase product awareness.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Implemented successful business strategies to increase revenue and target new markets.
- Assessed operational efficiency of the store's departments.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Monitored inventory levels, received shipments, and stocked greeting card assortments.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Planned schedules to support coverage, breaks, and peak holiday traffic.
- Created weekly work schedules for store personnel.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Handled point-of-sale transactions, cash control, and register reconciliation.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Identified opportunities for cost savings through waste reduction initiatives.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Updated POS system with new products and promotional offers.
- Supported seasonal promotions, gift wrap services, and store event execution.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Implemented campaigns and promotions to help develop goods and services.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Implemented campaigns and promotions to help develop goods and services.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Kindergarten Teacher
Goddard School
Flemington, New Jersey
09.2008 - 09.2013
- Planned age-appropriate lesson plans aligned with Goddard School learning standards.
- Guided children through play-based activities and hands-on classroom learning.
- Managed daily classroom routines, transitions, and behavior expectations.
- Observed developmental milestones and documented student progress.
- Communicated with parents about classroom activities, concerns, and child needs.
- Maintained clean, safe classroom spaces and followed Goddard School health procedures.
- Supported social-emotional growth through positive guidance and conflict resolution.
- Prepared learning materials and classroom centers for daily instruction.
- Created and maintained safe learning environment for students.
- Planned and implemented engaging lessons to meet the individual needs of each student.
- Developed positive relationships with students, families, staff members, and outside agencies.
- Promoted collaborative learning among peers through group work activities.
- Assessed each child's developmental needs on a continuous basis.
- Implemented effective classroom management strategies such as setting limits while encouraging self-discipline.
- Attended professional development workshops in order to stay abreast of current trends in education.
- Fostered an atmosphere of respect through positive reinforcement techniques.
- Collaborated with colleagues on various projects related to curriculum development and assessment strategies.
- Monitored, documented, and reported students' progress and performance.
- Guided reading aloud to spark imagination and foster reading comprehension and vocabulary development.
- Implemented focused lessons for literacy readiness highlighting phonics, language comprehension, and writing abilities.
- Improved students' reading independence using methodical sensory lessons on phonemic awareness and strategies for decoding by sounding out words.
- Supported at-risk students by providing additional assistance to help them reach grade level standards.
- Integrated music, art, drama, literature, science, math into lesson plans for hands-on learning experiences.
- Referred students with suspected learning problems to appropriate support personnel.
- Utilized appropriate teaching methods to motivate students in academic tasks.
- Encouraged students to think critically by posing questions and providing stimulating materials.
- Provided emotional support for students who were struggling socially or academically.
- Coordinated with special education staff to support students with special needs.
- Explored foundational learning concepts with students through hands-on activities, videos, and class discussions.
- Formed deep relationships with parents and students by engaging groups through conferences, emails, texts, and phone calls.
- Integrated variety of educational programs to develop a strong academic foundation.
- Provided positive feedback with emphasis on learning from mistakes to establish a solid foundation for progress.
- Instructed students in standardized subjects as well as general learning strategies and skills for social development and character.
Assistant Store Manager
Pizza Hut
Flemington, New Jersey
06.2005 - 08.2008
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised Pizza Hut team members to ensure efficient daily operations and high service standards.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Trained new crew on service standards, food safety, and shift routines.
- Managed schedules and shift assignments to achieve optimal labor coverage and support store operations.
- Monitored order accuracy, product quality, and guest service on every shift.
- Handled cash drawers, deposits, and closing procedures for Pizza Hut.
- Oversaw daily cash handling procedures and reconciled discrepancies.
- Coordinated inventory counts, supply orders, and stock rotation procedures.
- Resolved customer concerns and supported smooth front-of-house service.
- Enforced sanitation standards and restaurant safety practices across the store.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Maintained a safe working environment by enforcing safety regulations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Worked closely with team to identify and address risks impacting business operations. by working closely with staff members and assessing performance.
Education
Associate of Arts - History
Raritan Valley Community College
Somerville, NJ06-2009
Skills
- Quality control
- Quality assurance
- Equipment inspection
- Equipment maintenance
- Inventory control
- Supply maintenance
- Record keeping
- Data entry
- HIPAA compliance
- Attention to detail
- Time management
- Problem solving
- Team collaboration
- Effective communication
- Hazardous waste disposal
Certification
- EMT CERTIFICATE
Timeline
Lab Assistant
Bovine Collagen Products
01.2024 - Current
Combat Medic
United States Army National Guard
06.2023 - 12.2023
Emergency Medical Technician
Amwell Valley Ambulance Corps
10.2022 - Current
City Letter Carrier
United States Post Office
10.2019 - 08.2023
Kindergarten Teacher
Goddard School
09.2008 - 09.2013
Store Manager
Hallmark Gold Crown
02.2008 - 08.2019
Assistant Store Manager
Pizza Hut
06.2005 - 08.2008
Associate of Arts - History
Raritan Valley Community College