Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Andrew Moy

Amazon Warehouse Worker (Problem Solver)
Milwaukee,WI

Summary

Highly motivated self supporting college student with professional experience in multiple industries and positions. Always a top reviewed performer at every job held so far in his professional career. Ready for his first salaried position. Former Valet Supervisor and currently a problem solver for an Amazon Fulfillment Center.

Overview

3
3
years of post-secondary education
5
5
years of professional experience

Work History

Amazon Warehouse Department Problem Solver

Amazon
Oak Creek, WI
12.2020 - Current
  • Effectively use Amazon's item and shipment databases to research faulty shipments and connect cancelled items with new shipments.
  • Assist the departments process path in running smoothly by finding late shipments within the department to ensure they are sent to the customer by the correct date and time.
  • Process audits of overage, cancelled, or damaged items to ensure the department and warehouse isn't cluttered with loose items.
  • Inform management when shipment machines, and conveyer belts are malfunctioning.
  • Work at a swift pace to ensure all late and cancelled shipments are processed before shift end.

Guest Service Captain (Valet Supervisor)

Townepark-Parking Solutions
Milwaukee, WI
10.2018 - 12.2020
  • Greeted guests and restaurant patrons upon arrival, offered assistance with luggage and answered questions to build rapport and retention.
  • Minimized liability by understanding my own driving skills, and understanding associates driving skills to ensure there are no accidents when parking any vehicle.
  • Provided outstanding customer service to hotel patrons and restaurant guests, and ensured other associates upheld the company's guest service standards.
  • Operated a two-lane valet drive with a team of associates efficiently and effectively while satisfying all guests/patrons customer service requests. Sometimes parking 250-300 cars in a matter of hours.
  • Reported revenue back to hotel management and ensured all billing on the both parties paperwork matched, and updated paperwork for room changes or any other billing changes that occurred.

Dunkin Donuts Crew Member

Dunkin Donuts
Glencoe, IL
03.2018 - 07.2019
  • Took and completed orders at a cash register in an efficient and timely manner.
  • Prepared food and beverages in a timely manner while upholding company, county, and state health standards and regulations.
  • Restocked freezers and food reserves during slow periods of the shift.
  • Cleaned all surfaces and mopped the floor before closing, leaving the site ready for morning staff to begin operations.
  • Counted cash drawers and reported cash revenue to a ledger before closing operations for the night.

Inclusion Companion

NSSRA
Wilmette, IL
06.2017 - 08.2018
  • Receive and apply training as a camp counselor for a child with special needs.
  • Appear as another camp counselor and interact with other children all while providing support for your assigned child if needed.
  • Coordinate with child's parents and special education professionals for long term behavioral or social goals.
  • Apply verbal and physical queues for the child when providing assistance while also being able to identify when child is overstimulated and must be removed from the group.
  • Assist other companions with their children as all children with different disabilities require different levels of support.

Education

MBA - Business-Finance

University Of Wisconsin - Milwaukee
Milwaukee, WI
09.2018 - Current

Skills

Customer Service

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Timeline

Amazon Warehouse Department Problem Solver

Amazon
12.2020 - Current

Guest Service Captain (Valet Supervisor)

Townepark-Parking Solutions
10.2018 - 12.2020

MBA - Business-Finance

University Of Wisconsin - Milwaukee
09.2018 - Current

Dunkin Donuts Crew Member

Dunkin Donuts
03.2018 - 07.2019

Inclusion Companion

NSSRA
06.2017 - 08.2018

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Andrew MoyAmazon Warehouse Worker (Problem Solver)