Dynamic leader with a proven track record at Imos, enhancing team productivity and customer satisfaction. Expert in Time Management and Cross-Functional Teamwork, I significantly improved service delivery by implementing innovative solutions. Skilled in fostering strong relationships and developing staff, my approach resulted in notable efficiency gains and positive client outcomes.
Overview
12
12
years of professional experience
Work History
Manager
Imos
05.2018 - Current
Prepare food in a timely and presentable manner
Assist employees if needed
Assist with cleaning and setting up work area
Display professional customer service
Employment Specialist
DBSA St. Louis Empowerment Center
10.2018 - 08.2020
Assisted clients with completing job applications and submitting resumes to improve interview chances.
Established strong relationships with local employers to match clients with suitable job opportunities.
Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
Assisted clients in developing effective job search strategies that leveraged their unique skills, experience, and qualifications for targeted positions.
Forged relationships with employers to gain insight into job openings and career opportunities.
Tracked client progress through detailed case notes and regular follow-ups, ensuring efficient service delivery.
Busser
Tuckers Place
04.2012 - 03.2020
Reset and cleaned tables quickly to prepare for new customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Trained new staff in bussing and cleaning procedures.