Andrew Mucaria
Washington,DC
Summary
Candidate focused recruiter with sales and customer support experience. Excellent relationship building skills both with internal customers or external clients. Looking for Recruiting, HR/People Operations, or Hybrid roles. Would be open to exploring Customer Success or People Management roles.
Overview
14
14
years of professional experience
Work History
Career Break
Unemployed
Washington, DC
07.2023 - Current
- Took some personal time to focus on my mental health and what I want my next steps in my career to look like.
- Moved from Seattle, WA to Washington, DC in October of 2023.
Recruiter
Sparks Group
Rockville, MD
01.2024 - 01.2024
- Expectations for future growth and development did not align with interview conversations once onboarded to the role.
Operations Recruiter (Part-Time)
Aloft Appraisal
Seattle, WA
04.2023 - 06.2023
- Was brought back on a part-time basis to help with about 4-6 hires so Aloft could ramp up with a new client.
- See previous Senior Talent Acquisition Partner role for more detail and skills.
Senior Recruiter (Contract)
Paceline
Seattle, WA
12.2022 - 03.2023
- Focused on hiring for Manager, Senior Manager, and Director level roles for the Marketing, Financial Services, and Technology teams.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Sourced, qualified, and conducted initial interviews with candidates.
- Owned the full candidate life cycle from application to offer.
Senior Talent Acquisition Partner (Hybrid)
Aloft Appraisal
Seattle, WA
08.2021 - 11.2022
- Founding recruiter hired on as employee 20.
- 60+ hires and 600+ interviews during 15-month tenure.
- Established the foundation of recruiting strategies for hiring Residential Real Estate Appraisers.
- Hired and helped mentor the talent acquisition team, included the Head of People.
- Fostered close relationships with hiring managers and interviewers to provide guidance on recruiting processes and best practices.
- Maintained an up-to-date database of potential candidates using our Greenhouse applicant tracking system.
- Interpreted and explained human resources policies, procedures or regulations to candidates, new hires, and current employees.
- Created tailored solutions for new hire onboarding procedures for 10 states.
- Prepared or maintained employment records using human resources management system software.
- Was a people manager with 2 direct reports, a Recruiting Coordinator and a Talent Acquisition Associate.
Recruiting Specialist
Lemonaid Health
Seattle, WA
11.2020 - 08.2021
- Second recruiter hired on the founding recruiting team.
- Focused on hiring for the Business Operations, Finance, Pharmacy, and Technology teams.
- 27 hires in 6 months, 20% passively sourced via LinkedIn Recruiter and other job boards.
- Conducted initial phone screens with potential candidates to determine qualifications.
- Analyzed trends in applicant flow data to identify areas that need improvement.
Recruiter (Contract)
Amazon
Seattle, WA
09.2020 - 11.2020
- 3 month contract supporting the iTeam (internal recruiting for wearhouse employees).
- Processed about 40 internal hires a month.
- Read, analyzed, and interpreted various internal and external documents and reports.
- Referred suitable candidates to relevant departments for additional assessment.
Recruiting Coordinator
Curalate
Seattle, WA
12.2018 - 07.2020
- Facilitated at least 15 Interviews, as well as reviewing over 100 potential resumes and applications, weekly.
- Managed full-cycle recruiting processes for entry level sales roles (SDRs) and technical support roles.
- Supported other roles as needed by provided sourcing support.
- Monitored applicant flow through ATS reporting tools and provided recommendations for improving efficiency.
- Facilitated post-interview debrief meetings between hiring managers and recruiters.
- Owned scheduling interviews for all roles.
Associate Recruiter / Accounts Receivable Specialist
Guidant Financial
Bellevue, WA
07.2017 - 11.2018
- Interviewed job applicants to obtain information on work history, education or job skills.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
- Developed relationships with key contacts at client companies to facilitate resolution of issues.
- Accessed financial information to answer questions and gather details about specific accounts.
- Analyzed customer accounts on a regular basis to identify areas of improvement or risk exposure.
Accounts Receivable Specialist
Ketcham Forest Products
Seattle, WA
05.2016 - 11.2017
- Created reports on Accounts Receivable performance for management review.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Prepared and submitted accounting documents and reports for review, authorization and processing.
- Performed daily cash application functions accurately and efficiently.
- Assisted in month-end closing process including preparation of journal entries related to Accounts Receivable activities.
- Performed financial calculations for amounts due, interest charges and balances.
Teller/Lead Teller/Customer Service Manager
Wells Fargo Bank
Laguna Woods/Seattle, CA/WA
08.2009 - 04.2016
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Trained employees on cash drawer operation.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
- Adhered to financial services security and audit procedures.
- Prepared reports on transaction activity for management review.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Maintained confidentiality of bank records, transactions and customer information.
- Managed a team of 4 tellers while a Customer Service Manager
Education
Human Resources Management
Western Governors University
Salt Lake City, UTBusiness Administration
California State University - Fullerton
Fullerton, CAAccounting and Business Management
Irvine Valley College
Irvine, CASkills
- Applicant Tracking Systems
- Greenhouse
- Workable
- Lever
- Grayscale Texting
- HubSpot (for Recruiting)
- Recruiting Software Experience
- Zoom
- G-Suite (Docs, Sheets, Slides, GMail, GCal
- Event Planning
- Calendar Tetris Pro
- Salary Negotiation
- Process Improvement
- Candidate Sourcing
- LinkedIn Sourcing
- Social Media Recruiting
- Job Description Development
- Community Networking
- Startup Recruitment
- Background Checks
Volunteering Nonprofit Experience
- Out & Equal NW Regional: Executive Board Member
- Wells Fargo LGBT Team Member Network: Board Member
- Eagle Scout
Experience Hiring For
- Sales
- Marketing
- Accounting
- Operations
- Technology
- Pharmacy
- Real Estate
- Multistate and Remote Roles
Office Locations
Remote, On-Site, or Hybrid
Hobbies and Interests
- Cooking (I'm a huge foodie)(LinkedIn Recruiter, Hired, Vettery, etc).
- Traveling to new places
- PLANTS! (I found I have a really REALLY green thumb)
References
References available upon request.
Timeline
Recruiter
Sparks Group
01.2024 - 01.2024
Career Break
Unemployed
07.2023 - Current
Operations Recruiter (Part-Time)
Aloft Appraisal
04.2023 - 06.2023
Senior Recruiter (Contract)
Paceline
12.2022 - 03.2023
Senior Talent Acquisition Partner (Hybrid)
Aloft Appraisal
08.2021 - 11.2022
Recruiting Specialist
Lemonaid Health
11.2020 - 08.2021
Recruiter (Contract)
Amazon
09.2020 - 11.2020
Recruiting Coordinator
Curalate
12.2018 - 07.2020
Associate Recruiter / Accounts Receivable Specialist
Guidant Financial
07.2017 - 11.2018
Accounts Receivable Specialist
Ketcham Forest Products
05.2016 - 11.2017
Teller/Lead Teller/Customer Service Manager
Wells Fargo Bank
08.2009 - 04.2016
Human Resources Management
Western Governors University
Business Administration
California State University - Fullerton
Accounting and Business Management
Irvine Valley College