Andrew Mulligan
Sandy,UT
Summary
Hands on, solution driven worker, with a heavy focus on customer satisfaction. Adaptable to any environment, happiest when trusted to create a solution to problems others have struggled with. Level-headed, direct and happy to take on any role needed to ensure success.
Overview
9
9
years of professional experience
Work History
Head Vehicle Inspector
Gauge Automotive
Salt Lake City, UT
08.2023 - Current
- Advanced from entry-level inspector to department lead over the course of employment.
- Evaluated vehicle condition and valuation through mechanical and cosmetic inspections.
- Supervised team performance, training, hiring participation, and departmental goal tracking.
- Lead development and implementation of a remote inspection program that expanded the company's market reach beyond the local area.
- Assumed leadership of the entire inspection department during organizational restructuring.
Field Service Technician
Doppelmayr USA
Salt Lake City
04.2019 - 11.2021
- Conducted maintenance and repair of aerial ropeway infrastructure through nationwide field service, averaging 25 weeks annually on the road.
- Diagnosed complex electrical, mechanical, and hydraulic issues and failures, restoring equipment to operating condition.
- Performed NDT inspections, heavy rigging operations, gearbox service, motor troubleshooting, and hydraulic system repairs.
- Safely operated material-handling equipment in alpine environments.
Shift Lead/Ski and Snowboard Technician
AJ MotionSports
Sandy, UT
01.2019 - 04.2021
- Supervised daily operations of shop
- Opening and Closing tasks.
- Tuning and Adjustment of ski and snowboard equipment.
- Customer facing sales and service.
Social Media/ Customer Relations/ Sales/ Technician
Ignition Logic
North Salt Lake
04.2018 - 01.2019
- Managed customer service and social media operations for a growing performance automotive shop.
- Assisted customers with scheduling, technical inquiries, and service recommendations.
- Created social media content and maintained customer engagement across multiple platforms.
- Transitioned into a technician role to support increased service demand.
- Performed diagnostics, repairs, and aftermarket component installations.
Head of Technical Support
SpeedHut Gauges
Orem
08.2017 - 04.2018
- Technical troubleshooting and diagnostics.
- Vehicle fitment and compatibility analysis.
- Customer service and technical support.
- High-volume phone and email communication.
- OEM and custom vehicle platforms.
- Production and quality support.
- Problem-solving and issue resolution.
Education
High School Diploma - Sandy
Jordan High School
Sandy06-2015
ASE Student Certification - Sandy
Canyons Technical Education Center
Sandy01-2015
Position Desired:
- Recruiter (WFH)
Timeline
Head Vehicle Inspector
Gauge Automotive
08.2023 - Current
Field Service Technician
Doppelmayr USA
04.2019 - 11.2021
Shift Lead/Ski and Snowboard Technician
AJ MotionSports
01.2019 - 04.2021
Social Media/ Customer Relations/ Sales/ Technician
Ignition Logic
04.2018 - 01.2019
Head of Technical Support
SpeedHut Gauges
08.2017 - 04.2018
High School Diploma - Sandy
Jordan High School
ASE Student Certification - Sandy
Canyons Technical Education Center