Andrew Murphy
New Paltz,NY
Summary
- To obtain a meaningful position within a stable company where my commitment to helping others and drive to be successful will support and ensure the company's success.
- Highly organized and works well in team environments.
- Managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills.
Overview
9
9
years of professional experience
Work History
Vet Technician Assistant
All Animal Veterinary Services
08.2023 - Current
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Securely held pets during examinations.
Retail Worker, Warehouse Worker
The Natural Pet Center
07.2023 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Residential Coordinator, Health Homes Care Manager
Mental Health Association, Ulster County
06.2022 - 06.2023
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Arranged transportation and documented details of discharge transition plans.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Communicated with healthcare providers to facilitate continuity of care.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Maintained detailed records in compliance with agency standards and regulations.
- Communicated with patients, ensuring that medical information was kept private.
Personal Shopper, Delivery Driver
Instacart
01.2022 - 06.2022
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Delivery Driver, Prep and Maintenance, Cashier
La Bella Pizza Bistro
01.2021 - 01.2022
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Busser, Food Runner and Expeditor, Barback
Jackson Hall American Bar & Grill
05.2015 - 12.2020
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Trained new staff in bussing and cleaning procedures.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Reset and cleaned tables quickly to prepare for new customers.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Monitored dining room inventory and replenished as necessary.
- Arranged tables and chairs for special occasions and events.
Education
Bachelor of Arts - Psychology
State University of New York, New Paltz
New Paltz, NY05.2022
Skills
- Leader, Public Speaking
- Hard Worker, Takes Initiative, Reliable
- Enthusiastic, Positive, Kind, Compassionate
- Strong Interpersonal Skills, Good Communicator
- Helpful, Problem-Solver
- Conflict Resolution, Client Relations, Customer Service
- Proficient in Phone Communication
- Product Education
- Payment Processing
- Documentation
- Staff Education and Training
Humanitarian
- Internship - Career Resource Center - Sustainability Program - SUNY New Paltz (Spring 2018)
- Praise Band - Guitar and Bass Player - United Methodist Church of Islip, NY (2013-2018)
- Member of Evolutionary Research Lab at SUNY New Paltz (2022)
References
Available upon request.
Blog Writer, Content Creator
- Blog: WiderTruth (widertruth.org)
Creator and author of WiderTruth, a platform dedicated to igniting thoughtful discussions on pressing global issues. The blog aims to foster collaborative change for a brighter future by providing well-researched articles that challenge conventional perspectives and encourage critical thinking on key issues. - Content Creator: CautiousAI (@cautiousai, YouTube and TikTok)
Founder and content creator for CautiousAI, a channel focused on providing critical knowledge about the importance of safety in artificial intelligence. Through engaging and educational videos, I simplify complex AI concepts and discuss their societal implications, utilizing my skills in video production, editing, and communicating in easy-to-understand language. - YouTube Channel: Mindful Opening (youtube.com/@mindfulopening)
Host and creator of Mindful Opening, a channel offering guided meditations and lessons on managing emotions, concentration, relaxation, and connecting with the inner self. The channel is dedicated to promoting mental well-being and personal growth through mindfulness practices.
Timeline
Vet Technician Assistant
All Animal Veterinary Services
08.2023 - Current
Retail Worker, Warehouse Worker
The Natural Pet Center
07.2023 - Current
Residential Coordinator, Health Homes Care Manager
Mental Health Association, Ulster County
06.2022 - 06.2023
Personal Shopper, Delivery Driver
Instacart
01.2022 - 06.2022
Delivery Driver, Prep and Maintenance, Cashier
La Bella Pizza Bistro
01.2021 - 01.2022
Busser, Food Runner and Expeditor, Barback
Jackson Hall American Bar & Grill
05.2015 - 12.2020
Bachelor of Arts - Psychology
State University of New York, New Paltz