I ensure optimal patient and family experience. Through continuously improving the quality of care and improved satisfaction. Secondly I ensure the well-being of patients and their family members by providing a welcoming, hospital and comforting experience by execution and timely resolution of concerns. I transport patients to areas throughout the hospital. I also ensure coverage for all support tasks and duties to ensure work flow. Lastly I perform continuous rounding on all spaces to ensure clean and quiet environment and resolve any environmental or facilities issues.
Guest services professional known for maintaining high standards and achieving results. Proven track record in enhancing guest experiences and resolving concerns. Reliable team collaborator who adapts well to changing needs, showcasing strong interpersonal and communication skills.
Experienced with guest interactions and issue resolution. Utilizes effective communication to enhance guest satisfaction and loyalty. Track record of maintaining welcoming and efficient service environment.
I have successfully trained volunteers the patient experience in the ED.
I Have been an NYS notary public for twenty years.