Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Andrew Myers

JACKSONVILLE,FL

Summary

Dynamic E-Commerce & Operations Manager at USA Big Mountain Paper Inc, skilled in website optimization and team leadership. Successfully enhanced customer experience and achieved sales goals through strategic budget management and innovative product development. Proven ability to analyze data and implement effective sales processes, fostering strong customer relationships and driving revenue growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

3
3
years of professional experience

Work History

E-Commerce Manager

USA Big Mountain Paper Inc
09.2023 - Current
  • Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
  • Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction. Established relation ships with shipping companies and lowered the cost of fulfilment.
  • Incorporated e-commerce objectives in social media platform management.
  • Customized e-commerce platforms by building new products, designing landing pages and integrating new vendors and apps to further enhance website UI and UX.
  • Developed and executed e-commerce positioning, values, tone of voice, and design elements to bring value and convenience to customers.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships. Increased sales by 1000% over the course of 1.5 years.
  • Implemented systems and procedures to increase sales. Consistently maintaining a ROAS (return on ad spend) above 3.5. (Through Amazon Ppc ads, Google ads, Meta ads)
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Communicated product quality and market comparisons by creating sales presentations.

Sales Manager

Atlas Sales Agency
01.2023 - 09.2023
  • Organized promotional events and interacted with community to increase sales volume.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Executed successful promotional events and trade shows.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Implemented systems and procedures to increase sales.

Education

Bachelor of Science - Cyber Security

Haute Ecole Libre Mosan
Belgium
06.2023

Skills

  • Website optimization
  • Storefront creation
  • Competitor analysis
  • Product management
  • Promotions management
  • Affiliate marketing
  • Google analytics
  • Sales reporting
  • Adaptability and flexibility
  • Team leadership
  • Data analytics
  • Time management abilities
  • Business analytics
  • Sales process engineering
  • New hire onboarding
  • Excellent communication
  • Analytical thinking
  • Direct sales
  • Salesforce software

Languages

English
Native or Bilingual
French
Native or Bilingual

Interests

  • Gym Workouts
  • Web Development and Design
  • Design and Build Websites

Timeline

E-Commerce Manager

USA Big Mountain Paper Inc
09.2023 - Current

Sales Manager

Atlas Sales Agency
01.2023 - 09.2023

Bachelor of Science - Cyber Security

Haute Ecole Libre Mosan

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