ANDREW NIEHAUS
Saint Louis
Summary
Dynamic Risk Analyst with a proven track record at Block, achieving near-perfect QA scores. Skilled in risk analysis and team training, I excel in enhancing compliance measures and mitigating threats. Proficient in digital payment claims and adept at problem-solving, I leverage strong communication skills to drive cross-functional collaboration.
Overview
2026
2026
years of professional experience
Work History
Risk Analyst
Block
St. Louis
09.2018 - 01.2026
- Trained in various investigative workflows for Cash Card, ACH, and Cash App Pay transactions.
- Achieved consistently high QA scores at or near 100% monthly.
- Collaborated with cross-functional teams to enforce compliance measures and enhance risk management practices.
- Mentored junior analysts on data interpretation and analytical tools for risk evaluation.
- Assessed emerging risks through continuous research and monitoring of industry trends, proactively mitigating potential threats.
Health Information Management Rep II
Missouri Baptist Medical Center
St. Louis
01.2009 - 09.2018
- Prepared over 50 medical records daily for scanning center in EMR system.
- Managed phone communications and fax transmissions between offices.
- Cross-trained in chart preparation, analysis, phone handling, and fax management.
- Served as Super-User in Horizon Patient Folders, facilitating training for doctors on system usage.
ISSS Data Entry
BJC Web Team
St Louis
2008 - 2009
- Converted short-term assignment into nine-month engagement with successful project completion.
- Acquired skills in SharePoint, basic HTML, SQL Server, and BJC applications.
- Resolved customer issues through management of Change Requests and Help Desk tickets.
- Conducted beta testing for new Access database, offering insights to enhance program performance.
Education
No Degree -
University of Missouri
St. Louis, MO1 2004
Skills
- Risk analysis and investigation
- Digital payment claims
- ACH transaction expertise
- Team training and development
- Microsoft Office proficiency
- Salesforce and Marqeta experience
- Communication skills
- Planning and prioritization
- Problem solving
- Data interpretation
Accomplishments
Assisted in training new advocates in investigating ACH claims. Was routinely asked to pivot to other teams and be trained to assist them with their workflows. Routinely had a QA score at or very near 100% and stayed within the case-per-hour metrics that were given to us.
COURSES
Literature and Art History
Work History
01-2018
Languages
English
References
Available upon request
Timeline
Risk Analyst
Block
09.2018 - 01.2026
Health Information Management Rep II
Missouri Baptist Medical Center
01.2009 - 09.2018
ISSS Data Entry
BJC Web Team
2008 - 2009
No Degree -
University of Missouri