Summary
Overview
Work History
Education
Skills
Software
Timeline
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Andrew Niiboye

Toms River,NJ

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Accomplished Shift Leader with more than 4 years of experience creating teams that outperform all others. Determined and experienced in employee oversight, mentoring and making process improvements to exceed company expectations. Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Assistant Warehouse Supervisor

Floor & Decor
Toms River, United States
02.2021 - Current
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Trained other employees in customer service, food safety and performance requirements.
  • Maintained current knowledge of all team position requirements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Handled day-to-day shipping and receiving overseeing more than 40 packages per day.

Shift Leader

Walgreens
Toms River, United States
12.2018 - 01.2021
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Managed over 50 customer calls per day.

Education

High School Diploma -

Toms River High School South
Toms River, NJ
09.2014 - 06.2017

Skills

Safety processes and procedures

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Software

Excel

Spreadsheet

Word

Timeline

Assistant Warehouse Supervisor

Floor & Decor
02.2021 - Current

Shift Leader

Walgreens
12.2018 - 01.2021

High School Diploma -

Toms River High School South
09.2014 - 06.2017

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Andrew Niiboye