Seeking a career opportunity as a leader where I can use my skills of problem-solving, communication, and time management to meet safety and production goals and provide a satisfactory experience for Amazon's Customers and Associates
Overview
6
6
years of professional experience
Work History
Learning Ambassador
Amazon Fulfillment Center STL8
St Charles, MO
10.2022 - Current
Audited 10 pick associates per shift and gave feedback on how to improve safety and picking in both quality and quantity, which assisted pick associates to meet pick expectations in a safe and effective manner
Trained up to 6 new hire pick associates at a time during Day 1 / Day 2 to provide the knowledge they need to ensure they are confident and safe when performing their role, which led pick associates to meet expectations and safety standards required to excel in their role.
Amnesty Floor Monitor-AFM
Amazon Fulfillment Center STL8
St Charles, MO
10.2022 - Current
Use MMA, FC Console, Slack and Minesweeper apps to complete Tasks as a AFM.
Certified in: AR Floor Access FAST, Universal Procedures, ARSAW Jam Clear, Conveyor Jam Clear, and ARSAW Lift Jam Clear.
Communicate with management, AR, Amnesty, and other associates to solve problems on the floor, which led to the floor being able to meet their production and safety goals.
Resolved issues on the floor within the time frame expectations 3 to 5 minutes, which led to the floor being able to meet their production and safety goals.
Non Inventory Receiver
Amazon Fulfillment Center STL8
St. Charles, MO
10.2022 - Current
In charge of receiving building shipment supplies.
Monitoring, and counting building supplies to keep the buildings supplies at full capacity.
In Charge of separating and sorting building supplies and delivering them to the respective departments.
Pick
Amazon Fulfillment Center STL8
St Charles, MO
10.2022 - Current
Pick over 415 units per hour, which exceeds pick expectations and assists the FC in meeting production goals and keeping Amazon’s promise to our customers
Gained recognition and rewarded by AM and PA on multiple occasions for going a week without making any pick rate errors or pick quality errors, which assists the FC in meeting quality standards.
Parts Manager
Airgo Flight School
11.2020 - 06.2021
Supported service department by expertly pulling parts and updating records when needed and intended
Maintained parts system with current order and sales data
Received and stocked incoming merchandise, arranging items in correct locations
Would assist in plane moval by moving planes to a run way or fueling station
Worked on repairs of plane engines as well as exterior and interior of the plane.
Lifeguard Supervisor
Fugitive Beach
Rolla, Mo
05.2018 - 08.2020
Supervised Lifeguard team of 25 and assigned daily work tasks, evaluated performance of staff and addressed areas in need of improvement
Resolved customer issues or complaint by actively listening and addressing issues directly, or help assign trusted staff to resolve customer complaint/issue
Completed routine safety training/checks on staff and equipment to maintain peak operations in the park
Instructed customer on rules and guideline for, and in the park to ensure everyone enjoys their time safely.
Instructional support associate
University of Missouri - St. Louis
10.2019 - 05.2020
Assisted students and professors on Microsoft Office applications to allow student to complete assignments on time and professors to teach their lectures without interference
Would trouble shoot computers on campus to make sure students have easy access to up to date computers for classes
Supported professors on campus with any computer/projector problems that might arise.
Education
UNIVERSITY of MISSOURI– ST. LOUIS
Skills
Robotics expert
Customer Satisfaction
Management
Budget Management
Organized
Multitasker
Punctual
Risk Mitigation
Proficient in Microsoft Office Applications
Proficient in First Aid/CPR
Timeline
Learning Ambassador
Amazon Fulfillment Center STL8
10.2022 - Current
Amnesty Floor Monitor-AFM
Amazon Fulfillment Center STL8
10.2022 - Current
Non Inventory Receiver
Amazon Fulfillment Center STL8
10.2022 - Current
Pick
Amazon Fulfillment Center STL8
10.2022 - Current
Parts Manager
Airgo Flight School
11.2020 - 06.2021
Instructional support associate
University of Missouri - St. Louis
10.2019 - 05.2020
Lifeguard Supervisor
Fugitive Beach
05.2018 - 08.2020
UNIVERSITY of MISSOURI– ST. LOUIS
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