Andrew Nunnally
Lorain
Summary
Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.
Overview
35
35
years of professional experience
Work History
Limousine Chauffeur/Dispatcher
American Limousine Service
Cleveland & Columbus
02.2010 - Current
- Responded to booking requests via phone, app, or dispatch system promptly.
- Communicated effectively with dispatchers and other drivers to improve service efficiency.
- Inspected vehicle and personally handled routine upkeep.
- Completed accident reports and delivered to supervisor.
- Offered riders information about local attractions and restaurants.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Notified dispatchers or company mechanics of vehicle problems.
- Managed cash and electronic payments for fares accurately.
- Provided assistance with wheelchairs if necessary for passenger comfort.
- Maintained a clean vehicle interior and exterior.
- Assisted with loading and unloading luggage into the limousine.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Ensured timely arrivals at destinations by monitoring traffic patterns and road closures.
- Communicated professionally with customers throughout the duration of the journey.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Adapted routes in real-time based on road conditions and passenger requests.
- Processed payments from customers accurately according to company policy.
- Responded to specific locations at designated times to handle customer reservations.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Communicated with dispatchers by radio, telephone or computer to exchange information and receive requests for passenger service.
- Followed all company policies and procedures when operating a limousine.
- Assisted customers with travel arrangements such as hotel bookings or restaurant reservations.
- Demonstrated knowledge of landmarks, attractions, restaurants and other points of interest along routes traveled.
- Responded promptly to customer inquiries regarding services provided.
- Assisted passengers with special needs, ensuring a comfortable and safe ride.
- Followed regular schedule of pickups for individual customers and groups.
- Provided excellent customer service, including assisting passengers with luggage and answering queries.
Funeral Home Worker
Brown Robinson Funeral Home
Lorain
01.1990 - 01.2010
- Completed necessary paperwork for final disposition of deceased persons' remains.
- Escorted mourners to parlors for wakes and funerals.
- Scheduled appointments for families to meet with directors regarding pre-planning options.
- Supervised funeral processions to direct cemetery parking.
- Assisted funeral director in coordination of services.
- Greeted visitors and provided assistance to families during funeral arrangements.
- Conducted ceremonies at gravesites and assisted with burials.
- Organized and prepared documents for funeral services, including death certificates, obituaries, prayer cards and eulogies.
- Worked closely with clergy members on service details, including readings and music selections.
- Arranged flowers according to family requests.
- Coordinated transportation for mourners attending funerals or visitations.
- Obtained doctors' signatures on death certificate to complete insurance claim forms.
- Offered comfort and counseling to address bereaved family members' needs.
- Assisted with the setup of chapel or visitation areas prior to services.
- Transported deceased persons from place of death to mortuary or cemetery.
- Arranged floral offerings and lights around caskets.
- Identified needs of customers promptly and efficiently.
Mechanic & Billing
Hill's Service Center
Oberlin
04.1993 - 10.1998
- Consulted with customers regarding service options available based upon their needs.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Repaired, replaced and adjusted brakes.
- Ensured safety protocols were followed while working on vehicles.
- Assisted fellow mechanics when necessary during complex repairs.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Kept detailed records of repairs, labor involved and parts used.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Planned work procedures using charts, technical manuals and experience.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Provided estimates for labor costs associated with repair projects prior to commencement of work.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Estimated costs of vehicle repair.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Assessed vehicles or machinery to accurately diagnose and repair issues.
- Addressed customer questions and concerns regarding products and services.
Education
Some College (No Degree) - Electronics
ETI Technical College
Cleveland, OHSkills
- Route navigation
- Customer service
- Payment processing
- Traffic monitoring
- Safety compliance
- Communication skills
- Problem solving
- Time management
- Local knowledge
- Team collaboration
- Adaptable routing
- Passenger assistance
- Teamwork and collaboration
- Safe driving practices
- Task prioritization
- Interpersonal communication
- Traffic laws adherence
- Strong communication skills
- Mobile booking apps
- Passenger Confidentiality
- Safety awareness
- Critical thinking
- Reliability
- Defensive driving techniques
- Adaptability
- Railroad regulations
- Records management
- Safety-focused
- Passenger transportation
- Local geography
- Vehicle operations
- Incident reporting
- Time, mileage, and fuel tracking
- Problem-solving abilities
- Coordinate pickups
- Patience and tact
- Patience and tolerance
- Local Area Knowledge
- Advanced navigation skills
- Effective communication skills
- Fluent in english
- Teamwork
- Customer-oriented
- Passenger safety management
- Traffic laws and regulations
- Disability awareness
- Professionalism
- Active listening
Affiliations
I am a member of New Bethel Primitive Baptist Church. I have been a member for 22 years. I am a member of the Trustee board, choir and usher board. I take care of the maintenance and help manage the finances of the church.
Languages
English
Professional
References
References available upon request.
Timeline
Limousine Chauffeur/Dispatcher
American Limousine Service
02.2010 - Current
Mechanic & Billing
Hill's Service Center
04.1993 - 10.1998
Funeral Home Worker
Brown Robinson Funeral Home
01.1990 - 01.2010
Some College (No Degree) - Electronics
ETI Technical College
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