Andrew O'Donnell
Fall Creek,WI
Summary
Dedicated professional with a history at Festival Foods, adept in stock rotation and pallet jack usage. Excelled in building customer relationships and maintaining high satisfaction rates. Demonstrated ability to efficiently organize inventory and resolve complaints, enhancing loyalty and operational efficiency. Skilled in both team communication and detailed product knowledge, contributing to a positive shopping environment.
Work History
Grocery Stocker
Festival Foods
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Greeted customers and directed to requested products.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained effective team member communication.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Answered customer questions and provided detailed product information.
Gas Station Attendant
Mega Co-op
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Built trustful relationships with customers to encourage return visits.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
Education
HSED - General Studies
05.2000
Skills
- Stock rotation requirements
- Pallet jack usage
- New teller training
- Stock rotation guidelines
- Unloading procedures
Timeline
Grocery Stocker - Festival Foods
Gas Station Attendant - Mega Co-op
McKinley Charter School - HSED, General Studies