Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrew Olivares

Woodside,NY

Summary

Hardworking employee enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

8
8
years of professional experience

Work History

Sales Representative

SKI Beer Corp
04.2022 - 04.2025
  • Developed and maintained strong customer relationships to enhance client retention.
  • Identified customer needs through active listening, offering tailored product solutions.
  • Conducted market research to inform sales strategies and identify growth opportunities.
  • Collaborated with team members to achieve monthly sales targets and improve overall performance.
  • Analyzed sales data to refine approaches, optimize inventory management, and increase profitability.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.
  • Exceeded sales targets through effective planning and goal setting.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Negotiated prices, terms of sales and service agreements.

Cashier/Customer Service Supervisor

Stop & Shop
09.2017 - 01.2022
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries, providing excellent service to enhance their shopping experience.
  • Maintained cleanliness and organization of checkout areas to support a welcoming environment.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Handled cash register operations, balancing cash drawers at the end of shifts.
  • Resolved customer complaints promptly, reinforcing company commitment to customer satisfaction.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Forest Hills High School
Forest Hills, NY
06-2016

High School Diploma -

Queensborough Community College
Oakland Gardens, NY

High School Diploma -

LaGuardia Community College
Long Island City, NY

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Relationship building
  • Product and service knowledge
  • Sales presentations
  • Sales closing
  • Negotiation tactics
  • Product and service sales
  • Complex Problem-solving
  • Performance tracking

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Sales Representative

SKI Beer Corp
04.2022 - 04.2025

Cashier/Customer Service Supervisor

Stop & Shop
09.2017 - 01.2022

High School Diploma -

Forest Hills High School

High School Diploma -

Queensborough Community College

High School Diploma -

LaGuardia Community College
Andrew Olivares