Andrew Olson
Somonauk,IL
Summary
Proven leader in operations management with a track record of enhancing productivity and driving revenue growth at Five-Star Audiovisual. Expert in organizational development and logistics management, achieving over $10M in annual revenue targets through strategic initiative implementation. Excels in executive leadership and workforce planning, fostering team agility and performance.
Accomplished [Job Title] with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Executive Director of Operations
Five-Star Audiovisual
04.2022 - 05.2024
- Championed process improvements through the adoption of Lean methodologies, enhancing productivity across all departments.
- Optimized facility layouts for maximum efficiency, improving workflow and decreasing overhead expenses related to wasted space or resources.
- Collaborated with sales teams to analyze market trends and develop targeted strategies for driving revenue growth in key segments or regions.
- Reduced turnaround time on critical projects by prioritizing tasks based on urgency and impact potential, expediting decision-making processes as needed.
- Improved operational efficiency by streamlining processes and implementing innovative strategies.
- Managed budgets, forecasts, and financial reporting to ensure optimal resource allocation while maintaining fiscal responsibility.
- Surpassed annual revenue targets by over $10M through effective oversight of daily operations and strategic initiative implementation.
- Negotiated contracts with vendors to secure favorable terms while maintaining quality standards and minimizing costs.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Managed procurement activities to secure resource acquisitions at best possible cost.
Regional Director of Operations
Five-Star Audiovisual
04.2019 - 04.2022
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
- Reduced expenditures for the region through cost analysis and effective budget management.
- Managed financial performance of regional operations, including P&L responsibility, revenue generation, and expense control.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Monitored and coordinated workflows to optimize resources.
- Oversaw day-to-day production activities in accordance with business objectives.
Director of Integrated Production Services
Five-Star Audiovisual
04.2015 - 04.2019
- Implemented data-driven decision-making processes to inform strategy development and guide resource allocation efforts.
- Evaluated organizational performance metrics regularly, utilizing insights to inform future strategic planning and operational improvements.
- Promoted a culture of continuous learning, encouraging professional development for all team members.
- Established long-term client relationships through exceptional account management and personalized service plans.
- Ensured compliance with industry regulations, mitigating potential risks through diligent monitoring and reporting.
- Increased customer satisfaction with timely delivery of integrated services through effective communication and coordination among departments.
- Developed new business opportunities by identifying market trends and creating tailored service offerings.
- Led cross-functional teams to deliver complex projects on time and within budget constraints.
- Mentored junior staff members, guiding their career growth paths through skill development opportunities.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Manager of Integrated Services
Five-Star Audiovisual
04.2011 - 04.2015
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Bachelor of Arts - Communications
Southern New Hampshire University
Hooksett, NHSkills
- Operations Management
- Organizational Development
- Logistics Management
- Workforce Planning
- Facilities Management
- Executive Leadership
- Cost savings and reduction
- General management and administration
- Production
Certification
CTS
Timeline
Executive Director of Operations
Five-Star Audiovisual
04.2022 - 05.2024
Regional Director of Operations
Five-Star Audiovisual
04.2019 - 04.2022
Director of Integrated Production Services
Five-Star Audiovisual
04.2015 - 04.2019
Manager of Integrated Services
Five-Star Audiovisual
04.2011 - 04.2015
Bachelor of Arts - Communications
Southern New Hampshire University
CTS
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