Andrew Oman
Security Officer
Minneapolis,MN
Summary
I have a genuine passion for public safety, finding it both invigorating and fulfilling. Moreover, one of the most rewarding aspects of my work is the opportunity to engage with individuals from diverse backgrounds and hear their unique life experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
Children's Minnesota
Minneapolis, MN
10.2024 - Current
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
- Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
- Collaborated with law enforcement agencies during investigations or incidents requiring their assistance
- Implemented access control measures by verifying identification credentials for individuals entering restricted areas
- Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
- Participated in ongoing training programs to stay updated on security protocols and techniques
- Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat
- Enforced company policies regarding trespassing, loitering, theft prevention, etc
Lead Security Officer
MercyOne
Waterloo, IA
04.2024 - 08.2024
- Routinely patrol hospital property. Constantly aware of my surroundings, looking for anything dangerous to staff, patients, or visitors.
- High knowledge in report writing; reports include injuries, combative patients, vandalism, patient assistance, escorts, etc.
- Monitor high-risk patients to ensure their safety and the safety of others in the facility.
- Partner with local law enforcement when dangerous situations arise.
Security Lead
HSS Inc.
Waterloo, IA
02.2021 - 04.2024
- Routinely patrol hospital property. Constantly aware of my surroundings, looking for anything dangerous to staff, patients, or visitors.
- High knowledge in report writing; reports include injuries, combative patients, vandalism, patient assistance, escorts, etc.
- Monitor high-risk patients to ensure their safety and the safety of others in the facility.
- Partner with local law enforcement when dangerous situations arise.
Installation Technician
RACOM Corporation
Waterloo, IA
09.2020 - 02.2021
- Installed and configured various types of equipment, including security systems, audiovisual systems, and network devices.
- Performed on-site assessments to determine the best placement and installation methods for equipment.
- Collaborated with clients to understand their specific needs and provided recommendations for optimal system performance.
- Ensured all installations were completed according to industry standards and manufacturer guidelines.
- Provided training sessions to clients on how to operate newly installed systems effectively.
- Responded promptly to service calls from clients regarding system malfunctions or technical difficulties.
Security Officer
HSS Inc.
Waterloo, IA
04.2019 - 09.2020
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors.
- Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats.
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary.
- Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises.
- Performed regular checks on fire extinguishers, emergency exits, and other safety equipment to ensure they were in proper working condition.
- Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures.
Security Officer
American Security & Investigations
Waterloo, IA
09.2018 - 09.2019
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors.
- Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats.
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary.
- Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs.
- Performed regular checks on fire extinguishers, emergency exits, and other safety equipment to ensure they were in proper working condition.
- Collaborated with law enforcement agencies during investigations or incidents requiring their assistance.
Asset Protection Specialist
Walmart
Waterloo, IA
12.2017 - 04.2018
- Implemented proactive measures to minimize loss and maintain a safe environment for employees and customers.
- Collaborated with law enforcement agencies to investigate incidents of theft or fraud, providing detailed reports and evidence as needed.
- Monitored surveillance cameras and conducted regular patrols to detect and prevent theft, vandalism, and other security breaches.
- Performed regular inspections of physical security systems (e.g., alarms, access control systems) to ensure proper functioning.
- Maintained accurate records of all security-related incidents, documenting details such as date, time, location, individuals involved, actions taken, and outcomes.
- Conducted thorough investigations into suspected internal theft or policy violations, gathering evidence through interviews, surveillance footage review, and inventory audits.
Cashier
Hy-Vee, Inc.
Waterloo, IA
02.2015 - 10.2016
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly.
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns.
- Implemented effective upselling techniques to increase sales of promotional items or add-ons.
- Collaborated with the store management team to resolve pricing discrepancies or product returns.
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed.
Education
Network and System Administration/Administrator - undefined
12.2018
High school diploma - undefined
12.2017
Skills
- Radio Programming
- Access Control
- Surveillance
- Verbal De-escalation
- Radio Communication
- Field Installation
- Conflict Resolution
- Security
- CCTV
- Customer Service
Certification
- AED Certification, Indefinite
- Driver's License, Indefinite
- IAHSS Basic, Advanced, and Supervisor certificate, 2023-12-01 to 2026-12-01
- AXON - Taser 7
Languages
English
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Security Officer - Children's Minnesota
10.2024 - Current
Lead Security Officer - MercyOne
04.2024 - 08.2024
Security Lead - HSS Inc.
02.2021 - 04.2024
Installation Technician - RACOM Corporation
09.2020 - 02.2021
Security Officer - HSS Inc.
04.2019 - 09.2020
Security Officer - American Security & Investigations
09.2018 - 09.2019
Asset Protection Specialist - Walmart
12.2017 - 04.2018
Cashier - Hy-Vee, Inc.
02.2015 - 10.2016
Hawkeye Community College - Network and System Administration/Administrator,
Union High School - High school diploma,