Andrew O'Neil
Hilliard
Summary
Dynamic operations manager with a proven track record at Allstrap Steel and Poly, excelling in training staff and enhancing process efficiency. Expert in operational analysis and team collaboration, I successfully implemented strategies that improved productivity and customer satisfaction, while fostering a safe and compliant work environment.
Overview
9
9
years of professional experience
Work History
Manager of Operations
Allstrap Steel and Poly
Columbus
01.2017 - Current
- Trained staff on operational procedures and best practices in manufacturing processes.
- Streamlined communication between departments to enhance collaboration and efficiency.
- Analyzed operational data to identify areas for improvement within the facility.
- Facilitated regular team meetings to discuss goals, challenges, and progress updates.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Provided comprehensive leadership for all departments, encompassing manufacturing, production/assembly, sales, repair and shipping/receiving
- Formulated the structure and expectations for the production and repair divisions.
Education
High School Diploma -
Worthington Kilbourne High School
Columbus06-2004
Skills
- Training staff
- Operational analysis
- Inventory management
- Quality control
- Customer service
- Process improvement
- Team collaboration
- Project management
- Scheduling
- Problem solving
- Effective communication
- Time management
- Team building
- Leadership
- Sales background
- Policies and procedures implementation
- Production
- Staff retention
- Data evaluation
- Performance management
- Performance monitoring
- Project leadership
- Operations oversight
- Staff training
- High-pressure environments
- Schedule management
Timeline
Manager of Operations
Allstrap Steel and Poly
01.2017 - Current
High School Diploma -
Worthington Kilbourne High School
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