Andrew Ostertag
Bellevue,Kentucky
Summary
Dedicated and results-oriented Platform Engineer with 2-years of experience in architecting, deploying, and maintaining robust and scalable platforms. Adept at leveraging DevOps principles, and automation tools to optimize system performance and enhance overall efficiency. Proven ability to collaborate seamlessly with cross-functional teams, ensuring seamless integration of technology solutions with organizational objectives. Expert troubleshooter with a keen eye for identifying and resolving complex issues. Committed to continuous learning and staying at the forefront of industry trends to drive innovation and deliver high-impact results.
Overview
3
3
years of professional experience
Work History
Platform Engineer I
Total Quality Logistics
02.2022 - Current
- Configure and deploy applications into rke2 Kubernetes clusters via Argocd CD
- Troubleshoot Kubernetes issues such as resource management and container issues
- Configuration and deployment of ansible servers and playbooks for automation usage
- Configuration of Terraform scripts for automation
- Setup and maintain Gitops repos in Azure devops for continuous integration
- Configure multiple open-source applications for business usage
- This includes choas-mesh, AWX, and argo workflows
- Automate and deploy Kubernetes clusters via ansible roles installed with rancher manager.
Regional Support Technician
Total Quality Logistics
10.2020 - 02.2022
- Technical Troubleshooting: Proficient in diagnosing and resolving hardware and software issues, ensuring minimal downtime and optimal system performance.
- Customer Service: Exceptional interpersonal and communication skills, with a focus on providing courteous and effective support to end-users.
- Regional Support Coordination: Skilled in managing technical support operations within a specific region, ensuring timely responses and solutions tailored to regional needs.
- Remote Assistance: Experienced in providing remote technical support to users, utilizing various remote support tools and technologies.
- Collaboration: Effective team player with the ability to collaborate with cross-functional teams, escalating and prioritizing issues as needed.
- Documentation: Detail-oriented with a strong emphasis on maintaining accurate and comprehensive documentation for support processes and issue resolution.
Education
High School Diploma -
Colerain High School
Cincinnati, Ohio05.2015
Skills
- DevOps Practices
- Infrastructure as Code
- Containerization
- Automation
- Monitoring and logging
- Version Control
- Collaboration
- Networking
- Performance Optimizations
- Problem-solving
- Documentation
Timeline
Platform Engineer I
Total Quality Logistics
02.2022 - Current
Regional Support Technician
Total Quality Logistics
10.2020 - 02.2022
High School Diploma -
Colerain High School
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