Andrew Otto, SHRM-CP
Brooklyn,NY
Summary
Motivated and people-centered HR professional with a strong foundation in coaching, employee support, training, counseling, and program development. Experienced in handling confidential matters, facilitating interventions, analyzing needs, guiding diverse populations, and implementing frameworks that support organizational goals. Known for strong relationship-building skills, communication, and a collaborative approach that strengthens teams and enhances service delivery. Actively pursuing HR professional development opportunities; committed to transitioning fully into Human Resources and contributing to a mission-driven organization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
School Counselor
NYC Department of Education
- Provided confidential, one-on-one coaching, conflict intervention, and career development support.
- Designed and implemented individualized performance and development plans.
- Delivered crisis intervention and referrals.
- Served as a liaison between teachers, families, administrators, and agencies.
- Supervised master's-level counseling interns.
- Established and managed the College & Career Office.
TRIO Academic Advisor
SUNY Old Westbury
03.2024 - Current
- Provide individualized coaching, developmental guidance, and success planning to students pursuing bachelor's degrees.
- Design and facilitate workshops, training sessions, and orientation programs that improve retention and engagement.
- Conduct needs assessments and data-informed analysis to restructure and enhance support services.
- Collaborate with faculty, campus leaders, and service offices to ensure coordinated support across departments.
HR Consultant
New York City SHRM
01.2016 - 01.2019
- Delivered HR consulting support to social service agencies.
- Contributed to HR audits, policy review, and documentation improvement.
- Participated in committee development of internal HR workshops.
- Supported sensitive personnel processes including performance and terminations.
Human Resources Coordinator
Morningside Nursing & Rehabilitation Center
06.2014 - 08.2014
- Supported daily HR operations including onboarding, orientation, federal and union documentation.
- Utilized SmartLinx HRIS for data entry and reporting.
- Supervised HR office staff and assisted in union meeting preparation.
- Assisted employees during organizational acquisition.
- Supported HR leadership in establishing foundational HR procedures.
Education
MS - Industrial & Labor Relations
CUNY Baruch College
MA & Ed.M. - Counseling Psychology
Columbia University
BA - Public Justice; Minor in Theatre
SUNY Oswego
Skills
- Employee Relations & Coaching
- Training & Development
- Talent Support & Onboarding
- Workplace Guidance & Mediation
- Program Design & Facilitation
- Performance & Behavior Support
- HR Documentation & Compliance
- Conflict/Issue Resolution
- Cross-Functional Collaboration
- Case Management
- Crisis Response & Employee Support
- Relationship Building & Communication
Affiliations
- Society for Human Resource Management (SHRM)
- New York City SHRM
Certification
SHRM-CP
Timeline
TRIO Academic Advisor
SUNY Old Westbury
03.2024 - Current
HR Consultant
New York City SHRM
01.2016 - 01.2019
Human Resources Coordinator
Morningside Nursing & Rehabilitation Center
06.2014 - 08.2014
School Counselor
NYC Department of Education
MA & Ed.M. - Counseling Psychology
Columbia University
BA - Public Justice; Minor in Theatre
SUNY Oswego
MS - Industrial & Labor Relations
CUNY Baruch College