Andrew Pack
Pittsburg,TX
Summary
Seasoned professional bringing advanced route planning and load management abilities developed over several years of transportation experience. Solid safety record with strong commitment to successful operations and customer satisfaction. Highly organized individual with defensive driving expertise.
Visionary owner/operator with several years of experience leading and growing businesses. Proven leader with expertise in driving company vision, directing operations, and managing employees. Successful at building strong businesses from the ground up by devising effective marketing strategies, leading sales efforts, and taking decisive actions.
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Seasoned Sheriff's Officer with hands-on experience in law enforcement, crime prevention, and community service. Demonstrated strengths include crisis management, team leadership, and conflict resolution. Notable impact made through improved public safety measures and effective communication with local communities.
Overview
27
27
years of professional experience
Work History
Owner/Operator Specialist
Morris Courier Services
Gallatin , TN
10.2023 - Current
- Developed business plan and budget to maximize profitability.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Created marketing strategies to drive revenue and increase brand visibility.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Negotiated contracts with clients for products or services rendered by the company.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Identified potential risks associated with operations in order to minimize liabilities.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
- Established pricing models that balanced competitiveness with profitability goals.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Deputy Sheriff
Camp County Sheriff Department
Pittsburg, TX
01.2012 - 05.2023
- Assisted in the organization and implementation of community outreach programs to raise awareness about public safety.
- Trained new officers on proper patrol procedures and techniques.
- Conducted traffic stops, issued citations, and made arrests when necessary.
- Provided courtroom security for judicial proceedings.
- Maintained order in courtrooms by identifying disturbances and taking appropriate action.
- Investigated criminal activity such as assaults, burglaries, robberies, thefts.
- Gathered evidence from crime scenes to assist with investigations.
- Prepared detailed written reports documenting incident information and investigative activities.
- Responded to emergency calls for service involving domestic disputes or other potentially hazardous situations.
- Patrolled assigned areas to detect suspicious activity and enforce laws and regulations.
- Utilized law enforcement databases to identify suspects or verify information related to investigations.
- Adhered to departmental policies and procedures while performing job duties.
- Interacted with citizens in a professional manner during routine patrols or while responding to calls for service.
- Interviewed witnesses and victims of crimes to obtain additional information regarding incidents under investigation.
- Attended meetings with local officials and representatives from community organizations concerning public safety initiatives.
- Developed relationships with members of the community through participation in various events or activities.
- Performed administrative tasks such as completing paperwork, filing documents.
- Participated in continuing education courses related to law enforcement practices.
- Monitored inmates at correctional facilities ensuring compliance with all rules and regulations.
- Collaborated with other agencies during multi-jurisdictional operations or investigations.
- Ensured that equipment was properly maintained and operational before each shift.
- Arrested and transported suspects or prisoners to jail or court to maintain custody.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Served warrants, subpoenas, and summonses, encouraging adherence to legal proceedings.
- Collected and preserved evidence associated with crimes, supporting investigations
- Testified in court in connection with criminal prosecutions to support judicial process.
- Interviewed subjects, targets and witnesses for information verification and corroboration.
- Patrolled designated area to assist persons in trouble and render other public safety services.
- Responded to radio messages or telephone instructions to appear at scenes of disorder or crime.
- Maintained safe and secure environments for court proceedings.
- Prepared detailed documentation of felony-level property and violent crimes investigations.
- Regulated vehicle flow, at times of emergency or congestion to reduce accidents.
- Wrote detailed arrest and accident reports.
Salesman
Faulkner Chevrolet
Pittsburg, TX
06.2016 - 03.2018
- Greeted customers and provided information about products and services.
- Developed relationships with key accounts to increase sales volume.
- Demonstrated product features, benefits and use to potential buyers.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Researched customer needs and preferences through surveys, interviews, focus groups and other methods.
- Generated leads from cold-calling prospective clients.
- Solicited orders from existing customers through phone calls and emails.
- Provided timely follow-up on inquiries made by potential customers.
- Developed new business opportunities through networking with professionals in related industries.
- Coordinated delivery schedules with logistics teams to ensure timely delivery of goods.
- Identified opportunities for process improvements within the organization's sales operations.
Assistant Manager
Tractor Supply
Gilmer, Texas
06.2015 - 06.2016
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Implemented new procedures or systems to improve efficiency within the organization.
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Supervised daily operations including scheduling shifts, assigning duties.
- Served as a liaison between staff members and senior management personnel.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Commercial Truck Driver/Warehouse Manager/Sales Manager
Pilgrim Pride
Mount Pleasant , TX
05.1998 - 10.2010
- Checked vehicle's fluid levels, tires and brakes to ensure safe operation.
- Inspected cargo for accuracy and completeness prior to delivery.
- Followed safety regulations and traffic laws while driving the truck.
- Performed pre-trip inspections of tractor and trailer before each trip.
- Maintained accurate daily logs of travel activities.
- Delivered goods to customers in a timely manner.
- Loaded and unloaded freight using appropriate equipment and tools safely.
- Recorded all deliveries accurately on paperwork provided by customer.
- Reported any problems or delays encountered during trips promptly to supervisor.
- Ensured compliance with DOT regulations, such as hours of service, weight limits.
- Assisted in loading and unloading operations when needed using forklifts or pallet jacks.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
Education
Basic Peace Officers Certification - Criminal Justice
Northeast Texas Community College/Police Academy
Mount Pleasant, TX11-2011
Commercial Driving School - Transportation
Tyler Junior College
Troup, TX03-1998
High School Diploma -
Bethel Christian School
Pittsburg, TX05-1992
Skills
- Mechanical recoveries
- Sales negotiation
- Risk management
- Sales strategy development
- DOT compliance
- Recruiting and hiring
- Financial reporting
- Accounting principles
- Finance management
- Business planning
- Regulatory compliance
- Negotiation
- Business operations management
- Client relationship management
- Cost management
- Relationship management
- Marketing strategy development
Timeline
Owner/Operator Specialist
Morris Courier Services
10.2023 - Current
Salesman
Faulkner Chevrolet
06.2016 - 03.2018
Assistant Manager
Tractor Supply
06.2015 - 06.2016
Deputy Sheriff
Camp County Sheriff Department
01.2012 - 05.2023
Commercial Truck Driver/Warehouse Manager/Sales Manager
Pilgrim Pride
05.1998 - 10.2010
Basic Peace Officers Certification - Criminal Justice
Northeast Texas Community College/Police Academy
Commercial Driving School - Transportation
Tyler Junior College
High School Diploma -
Bethel Christian School