Competent Telecommunications Technician bringing 6 years of experience installing voice, data and security systems, access control, CCTV, and alarm systems. . Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Skilled in routing and pulling cables, terminating phone jacks, and testing and certifying cable runs. Proficient in troubleshooting, critical thinking, and working under pressure. Fluent in English, Spanish. Committed to maintaining a clean and safe work environment while consistently meeting project deadlines. Strong customer service skills and a track record of delivering exceptional results. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Hi, I’m
Andrew Panucci
Amityville,NY
Summary
Overview
6
years of professional experience
Work History
CrewForce
Low Voltage Technician
11.2020 - 05.2023
Job overview
- Routing and pulling CAT 5 or CAT 6 cable in a new construction commercial environment. Terminating phone jacks, dressing and terminating distribution frames 110 blocks, patch panels, Installing j-hooks, ladders, and racks
- Installing, terminating, and programming end devices for access control, CCTV, intrusion/burglar alarm and security infrastructure in a commercial environment. Test and certify cable runs.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Identified problematic components and wiring issues and applied troubleshooting techniques
- Trained newly hired technicians on proper installation of low voltage wiring systems
- Completed and submitted job tracking to supervisors to cover expenses and labor hours
- Worked according to applicable fire and electrical codes for customer safety
- Analyzed circuits and collected OHM readings to assess safety or functionality
- Estimated numerical length of runs during new service installations
ADT
Alarm Installation Technician
04.2021 - 04.2022
Job overview
- CCTV installation In residential and commercial settings.
- Install and service hardwired alarm systems and new gen wireless systems from start to end.
- Keep truck organized Upsell products and services Stay organized Keep customers involved and aware of what's going on.
- Run cat 6 hide cable in finished homes and commercial settings Install molding, wire conduit Installing PoE IP camera systems, Smart garage door converters, smart door locks, smart thermostats, smart outlets, smart light switches.
- Manage Brivo accounts add cards/ doors and register new control panels
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Excellent communication skills, both verbal and written
- Passionate about learning and committed to continual improvement
- Proved successful working within tight deadlines and a fast-paced environment
- Worked flexible hours across night, weekend and holiday shifts
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems
- Responded to maintenance calls and troubleshot devices.
Light Guy Group
Project Manager
05.2020 - 04.2021
Job overview
- Project Planning and Coordination:
- Define project scope, objectives, deliverables, and constraints in collaboration with stakeholders.
- Develop comprehensive project plans, including timelines, resource allocation, and cost estimates.
- Coordinate project activities, ensuring adherence to project schedules and milestones. - Team Management:
- Build and lead a project team, including assigning tasks, providing guidance, and fostering collaboration.
- Monitor team performance, resolve conflicts, and motivate team members to achieve project objectives.
- Facilitate effective communication and ensure stakeholders are informed about project status and progress. - Budget and Resource Management:
- Develop and manage project budgets, tracking expenses and ensuring cost-effective utilization of resources.
- Identify resource requirements, both internal and external, and coordinate their allocation accordingly.
- Mitigate risks and proactively address project issues to minimize disruptions to the project timeline and budget. - Quality Assurance:
- Define and implement quality control processes to ensure adherence to industry standards and customer requirements.
- Conduct regular inspections and reviews to verify the technical integrity and performance of lighting systems.
- Collaborate with internal teams and external contractors to address any quality concerns and implement corrective actions.
- Customer Relationship Management:
- Serve as the primary point of contact for clients, maintaining strong relationships and managing their expectations.
- Regularly communicate project updates, milestones, and deliverables to clients, addressing their queries and concerns.
- Identify opportunities for additional services or upselling, working closely with the sales team to maximize client satisfaction and revenue.
Excell Communications
Lineman Foreman
08.2019 - 05.2020
Job overview
- Training new employees that are put on the team.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Strung cables between structures and lines from poles, towers, or trenches and pulled lines to proper tension.
- Complied with legal regulations and company procedures to achieve high-quality performance in safe working environment.
- Created and maintained daily and weekly reports for upper management.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Inspected and tested lines or cables, recording and analyzing test results to assess transmission characteristics and locate faults or malfunctions.
Allstate Sales Group inc
Lead Construction technician
09.2017 - 09.2019
Job overview
- Install backboards, multi link boxes, slack boxes
- Create a pathway for fiber optics
- Use of micro-duct, inner-duct, EMT pipe, molding
- Use of power tools and ladders Core drilling
- Create an inventory and order materials.
- Helped project managers develop work schedules for overall projects and individual stages.
- Utilized construction tools and machinery to effectively complete job site projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Technical Institute of AmericaNew York, NY
Network Operation Specialist
University Overview
Comptia Network +
Comptia Security +
Apex Technical School
Technical
University Overview
Long island city — Combination welding and blueprint reading.
ABC Safety Group
Safety
University Overview
OSHA 30
SST Card
Skills
- Networking and Infrastructure:
- Proficient in routing and pulling CAT5 and CAT6 cables, terminating phone jacks, and dressing and terminating distribution frames Skilled in installing and configuring end devices for access control, CCTV, intrusion/burglar alarm, and security infrastructure
- Network Testing and Certification:
- Experienced in testing and certifying cable runs to ensure optimal performance and reliability
- Technical Troubleshooting: Adept at identifying and resolving network issues, ensuring smooth operation and minimizing downtime
- Customer Service: Proven track record of delivering exceptional customer service, keeping customers involved and informed throughout the installation process
- Inventory Management: Track record of accurately managing inventory, ensuring availability of necessary materials for each project
- Facilitating effective communication with diverse teams and clients
- Safety and Compliance: Committed to maintaining a clean and safe work environment, adhering to industry safety standards and regulations
- Project Management: Skilled in scheduling jobs, ordering materials, and meeting deadlines to successfully complete projects
- Power Tools and Equipment: Proficient in operating power tools and equipment required for installation and maintenance tasks
- Blueprint Reading: Strong ability to interpret and work with blueprints to ensure accurate installation and alignment with project requirements
- Critical Thinking
- Effective Customer Communication
- Project Documentation
- Circuit Testing
Timeline
Alarm Installation Technician
ADT
04.2021 - 04.2022
Low Voltage Technician
CrewForce
11.2020 - 05.2023
Project Manager
Light Guy Group
05.2020 - 04.2021
Lineman Foreman
Excell Communications
08.2019 - 05.2020
Lead Construction technician
Allstate Sales Group inc
09.2017 - 09.2019
Technical Institute of America
Network Operation Specialist
Apex Technical School
Technical
ABC Safety Group
Safety
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