Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Parker

Salem,NH

Summary

Results-driven service and sales professional with over 8 years of experience in customer relationship management, vendor negotiations, and account supervision. Adept at crafting tailored value propositions to enhance customer engagement and satisfaction. Proven ability to optimize operations, leverage sales strategies, and achieve performance targets in competitive environments.

Overview

16
16
years of professional experience

Work History

Sales Technician

Got Gutters
01.2023 - Current
  • Recorded accurate and efficient records in customer database.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Offered feedback and recommendations to sales and engineering departments to improve products.

Lead Installation Technician

Got Gutters
01.2021 - 01.2023
  • Delivered exceptional customer service by clearly explaining product benefits, ensuring customer satisfaction post-installation, and addressing concerns promptly.
  • Supported project planning, scheduling, and on-site supervision to ensure timely and high-quality completion.
  • Maintained a professional company image while interacting directly with homeowners and commercial clients.
  • Managed multiple job sites, coordinating with team members to optimize processes and enhance service delivery.

Prepared Foods Deparment Supervisor

Whole Foods Market Inc
01.2016 - 01.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Observed packing operations to verify conformance to specifications.
  • Created and managed project plans, timelines and budgets.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Prepared Foods Team Leader

Whole Foods Market Inc
01.2014 - 01.2016
  • Oversaw a team of 15+ employees in a high-volume department, ensuring superior service and product quality.
  • Created and managed biweekly schedules, aligning labor budgets with team needs for optimal efficiency.
  • Trained staff in sales techniques, product knowledge, and customer engagement, increasing upsell performance.
  • Resolved workplace issues quickly, maintaining a positive and productive environment.
  • Monitored inventory levels, coordinated product transfers between stores, and managed vendor relationships.

Prepared Foods Order Writer

Whole Foods Market Inc
01.2010 - 01.2014
  • Negotiated with vendors to secure high-quality products at competitive prices, effectively reducing overall costs.
  • Developed relationships with vendors and regional leadership to align with promotional strategies.
  • Managed product selection to match seasonal sales trends and customer preferences.
  • Maintained organized inventory systems and ensured accurate product labeling and pricing.

Education

High School Diploma -

Salem High School
Salem, NH
01.2009

Skills

  • Customer Service Excellence & Relationship Building
  • Team Leadership, Training & Mentoring
  • Inventory & Vendor Management
  • Vendor Negotiation & Cost Management
  • Sales Strategies & Upselling Techniques
  • Quality Control & Product Presentation
  • Negotiation & Price Bidding
  • Incident Resolution & Conflict Management

Timeline

Sales Technician

Got Gutters
01.2023 - Current

Lead Installation Technician

Got Gutters
01.2021 - 01.2023

Prepared Foods Deparment Supervisor

Whole Foods Market Inc
01.2016 - 01.2021

Prepared Foods Team Leader

Whole Foods Market Inc
01.2014 - 01.2016

Prepared Foods Order Writer

Whole Foods Market Inc
01.2010 - 01.2014

High School Diploma -

Salem High School

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