productive and hard working high school student with the hopes of going to collage to peruse a major in business. some knowledge of providing Customer Service and with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability, drive business results and have customer satisfaction.
Work History
Customer Service Representative
Houston Livestock Show and Rodeo
02.2024 - 03.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.