Gym
Andrew Payne
Costa Mesa,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Debt Consultant
Americor Funding
06.2023 - 10.2023
- Negotiated with creditors on behalf of clients to arrange for payment adjustments or interest rate reductions,
- Stayed up-to-date on industry trends and regulations, ensuring compliance and best practices were consistently followed within the organization.
- Quickly developed relationships with clients
- Answered 80+ calls daily along with an average of 6 to 8 hours talk time
- Evaluated credit reports to uncover issues and develop strategies for consolidating and reducing client debt.
- Improved clients'' financial situations through comprehensive debt analysis and customized action plans.
- Conducted preliminary assessments of potential clients'' finances, determining eligibility for company''s services based on their unique circumstances.
- Educated our clients such that they understood what negatively impacted their credit score and the differences between daily compounding vs fixed interest
- Increased client retention rates by conducting regular follow-ups, ensuring continued progress towards their financial goals after initial consultations concluded.
Mechanical Plan Label and Annotation
Hartmanaire
08.2018 - Current
- Code and annotate mechanical plans using AUTOCAD based on UNIT/CFM reports provided by technicians
- Review our reports and mechanical plans to ensure no errors such as incorrect grill models, CFM designs, and missing units.
- Maintain our bid tracker (CRM) to ensure project information is correct, on time, and accurately priced
- Consistently involved in teleconferences to go over sales reports and upcoming projects
Sales Specialist
Lowes H.I.W.
03.2010 - 06.2017
- Achieved my set sales goals in highly competitive environment
- Repeatedly in the top 5 in the Region for sales for flooring and installs
- Managed 20+ customers per day in a CRM to close a sale, follow up with vendors for product, work out install timings, and to follow up with customers to guide the install process
- Produced quality leads for flooring, plumbing, doors and windows, and install sales departments by asking probing questions and ensuring quality customer service, prices, and quality of work
- Expert flooring specialist who educated both customers, peers, and managers on product knowledge and installation methods
- Trained new associates in our flooring and install process as well as other departments in our store such as doors and windows, home décor, appliances and paint
- Stayed up to date on store promotions, payment policies, credit options, and security practices.
- Met or exceeded upselling and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
- Explained features and advantages of diverse flooring products to assist customers in making informed decisions.
Computer Sales Specialist
Circuit City
09.2008 - 03.2009
- Demonstrated product features by employing knowledge of technology and gadgets.
- Maximized sales potential by training new members in improved sales strategies.
- Generated referrals by fostering exceptional customer service and satisfaction.
- Educated customers on product and service offerings.
- Recommended optimal merchandise based on customer needs and desires.
- Exceeded upselling and credit card sign-up targets on a consistent basis by leveraging excellent communication and interpersonal strengths.
- Attended training seminars for AMD and Intel
- Partnered with computer sales team and other store personnel to deliver unparalleled customer support and maximize revenue.
Education
Associate of Science - Computer Science/ General Education
ORANGE COST COLLEGE
Costa Mesa, CA06.2024
High School Diploma -
IRVINE HIGH SCHOOL
Irvine, CA01.2008
Skills
- Ability to adapt and inspire change
- Strong communication and verbal skills
- Problem solving abilities
- Sales Negotiation
- Build relationships with vendor, client, and manufacturer vendors using industrial knowledge
- Client Satisfaction and Relationships
- Computer Proficiency
- Sales Contracts
- Critical Thinking
Certification
- c plus plus
Interests
Sports
Crypto
Gaming
Timeline
Debt Consultant
Americor Funding
06.2023 - 10.2023
Mechanical Plan Label and Annotation
Hartmanaire
08.2018 - Current
Sales Specialist
Lowes H.I.W.
03.2010 - 06.2017
Computer Sales Specialist
Circuit City
09.2008 - 03.2009
Associate of Science - Computer Science/ General Education
ORANGE COST COLLEGE
High School Diploma -
IRVINE HIGH SCHOOL