Andrew Penaranda

• Operated high-speed printing and finishing equipment to ensure quality output.
• Monitored production processes to maintain efficiency and adherence to safety standards.
• Conducted routine maintenance on machinery, reducing downtime and enhancing reliability.
• Trained new operators on equipment functionality and best practices for safety compliance.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Ensured product consistency, closely monitoring machine outputs and making necessary adjustments.

• Contributed to Northeast Support Team while working from home in Frisco, TX
• Resolved inbound troubleshooting calls for home internet, phone, and TV services, ensuring customer satisfaction
• Identified customer needs and sold additional services during troubleshooting calls to enhance service offerings
• Completed the 6-week training course
• Utilized Einstein 360 and CSG Billing System software to streamline support processes and improve customer experience
• Technical Support / Call Center Services

• Collaborated with a team to manufacture event tents.
• Completed production of large format banners for promotional events
• Operated Kabar heat sealing machine to ensure quality and consistency in sealing processes
• Produced high-quality retail displays for rainier.com

• Mastered packaging skills for efficient inventory management and shipping
• Performed various tasks such as cutting, packing, wrapping, and labeling products to prepare for shipping.
• Prepared products for timely bulk shipment to customers
• Family Owned and Operated Importer and Distributor of Specialty Foods petersoncheese.com Placed through Apple One Employment Services

• Picked and palletized orders with speed and accuracy in my designated area.
• Operated reach forklift, sit down forklift, order picker, and electric pallet jack to support warehouse operations
• A Premier Beverage and Beer Distributor

• Worked daily on price change batch files and created monthly alcohol promotion batch files in coordination with central grocery department
• Checked, printed, and applied price change batches to ensure accurate pricing for customers
• Acted as the retail extension of the corporate IS department by solving computer hardware and software issues, setting up workstations, and configuring network printers.
• Created and assigned security access cards while assisting security personnel with CCTV video equipment and footage management
• Oversaw daily activities at Uwajimaya Asian Specialty Supermarket

• Managed receiving and unloading of freight at loading dock using forklift and manual pallet jack to ensure efficient inventory flow
• Ensured POS database is kept up to date and product shelf tags matched POS data
• Created departmental sales/product reports for managers
• Ordered various grocery items for inventory replenishment
• Bellevue, WA store

• Managed store operations, including inventory management and work schedule establishment, ensuring efficient daily functioning
• Responsible for balancing the sales receipts, and daily deposit of cash
• Hired and supervised employees, fostering a productive team environment
• Managed daily operations of Nintendo game store in shopping mall

Completed 300-hour

Graduated