Andrew Pertuch
Wayne,PA
Summary
Accomplished Line Engineer at Comcast, Xfinity, adept in fiber optics and troubleshooting, significantly enhanced productivity by developing standard operating procedures and leading cross-functional teams in process improvements. Demonstrated exceptional adaptability and technical support skills, achieving high customer satisfaction through efficient issue resolution and expert project completion.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
23
23
years of professional experience
Work History
Line Engineer
Comcast, Xfinity
02.2002 - 11.2024
- Developed standard operating procedures for line engineers, ensuring consistent work practices across shifts.
- Provided technical support during equipment installation projects, ensuring timely completion and minimal disruption to production schedules.
- Collaborated with cross-functional teams to implement process improvements, resulting in reduced waste and increased productivity.
- Reduced downtime for customers by efficiently diagnosing and resolving technical issues with cable systems.
- Contributed to the successful completion of large-scale installations by expertly splicing fiber optic cables according to specifications.
- Maintained accurate records of completed work orders, adhering to company documentation requirements for quality assurance purposes.
- Adapted to changing work environments and schedules, including weekends, holidays, and after-hours shifts as needed to meet client demands.
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Collaborated with team members to complete complex projects within tight deadlines, resulting in high customer satisfaction rates.
- Assisted in emergency response efforts during natural disasters or severe weather events requiring immediate repair or replacement of damaged cable lines.
- Demonstrated proficiency in using various lineman tools including hand tools, power tools, bucket trucks, aerial lifts, climbing gear.
Education
High School Diploma -
Plymouth Whitemarsh High School
Plymouth Meeting, PA06-1994
Carpentry Certificate - Carpentry
Central Montgomery County Vocational Technical
Plymouth Meeting, PA06-1994
Skills
- Bucket truck operation
- Aerial lift operation
- Underground cable installation
- Fiber optics
- Hand-tool proficiency
- Device configuration
- System repairs
- Equipment diagnostics/repairs
Timeline
Line Engineer
Comcast, Xfinity
02.2002 - 11.2024
High School Diploma -
Plymouth Whitemarsh High School
Carpentry Certificate - Carpentry
Central Montgomery County Vocational Technical
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