Andrew Pfeiffer

• Managed customer transactions accurately and efficiently at the service counter.
• Assisted customers with product inquiries and provided detailed information.
• Maintained a clean and organized work area to enhance customer experience.
• Collaborated with team members to ensure smooth operations during peak hours.
• Handled customer complaints professionally, resolving issues promptly and effectively.
• Updated inventory records regularly to ensure stock availability for customers.

• Installed and calibrated various equipment for residential and commercial clients.
• Inspected installation sites to ensure compliance with safety regulations and standards.
• Collaborated with team members to coordinate project timelines and tasks efficiently.
• Maintained inventory of installation supplies and tools to ensure availability for projects.
• Communicated with clients to understand their needs and provide relevant product information.
• Maintained inventory of supplies, materials and tools to complete work on job sites.
• Followed building standards and codes during unit installations.
• Performed troubleshooting to diagnose and resolve system issues.

• Supervised daily operations of quick lube service team.
• Trained staff on customer service and technical procedures.
• Implemented safety protocols for equipment and employee practices.
• Coordinated work schedules to optimize team productivity.
• Conducted regular inspections of service areas for quality control.
• Resolved customer complaints to maintain satisfaction standards.
• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.

Shipping and receiving of orders and raw materials for production. Inventory of warehouse and production floor. Certified fork lift and cherry picker driver.

• Inspected freight for damage or missing parts prior to shipping and receiving.
• Assisted with problem resolution related to shipping and receiving errors or discrepancies.