Results-driven Operations Leader experienced in team leadership, customer service, and administrative support. Managed competing priorities and improved processes in fast-paced environments while building strong relationships and maintaining accurate documentation. Focused on leveraging leadership and operational expertise to drive growth and advancement in corporate roles.
Work History
Material Management Specialist
7 Months
Culver | 01.2026 - Current
Managed inventory levels to optimize supply chain efficiency and reduce excess stock.
Collaborated with cross-functional teams to enhance procurement processes and improve material flow.
Analyzed supplier performance metrics to identify opportunities for cost reduction and quality improvement.
Developed and implemented inventory control procedures, ensuring compliance with industry standards.
Led initiatives that streamlined order fulfillment processes, increasing overall operational efficiency.
Leasing Agent
1 Year 7 Months
Old Dominion University | 03.2024 - 10.2025
Served as a first point of contact for resident concerns, mediating conflicts and de-escalating situations professionally.
Planned and led educational and social programs to enhance community engagement and foster student development.
Acted as first point of contact for resident concerns, mediating conflicts and de-escalating situations to maintain a harmonious living environment.
Maintained accurate records, incident reports, and administrative documentation in compliance with university standards.
Maintained accurate records and incident reports, ensuring compliance with university standards for administrative documentation.
Conducted property tours, highlighting amenities and addressing prospective tenants' inquiries.
Managed lease agreements, ensuring compliance with local regulations and company policies.
Developed strong relationships with clients to enhance tenant retention and satisfaction rates.
Restaurant Server
2 Years 1 Month
Coach House | 08.2023 - 09.2025
Delivered exceptional customer service in a high-volume, fast-paced environment, building relationships that encouraged repeat business.
Boosted sales through personalized menu recommendations tailored to customer preferences.
Onboarded new employees by educating them on company policies, service standards, and daily operations.
Coordinated with kitchen and front-of-house teams to enhance service efficiency and ensure accurate order fulfillment.
Sports Management Intern
5 Months
Old Dominion University Athletics | 10.2024 - 03.2025
Assisted coaching staff with practice planning, game-day preparation, and administrative responsibilities.
Coordinated daily practice logistics and prepared equipment to support efficient team operations.
Managed equipment inventory, ensuring resources were organized and readily available for coaches and athletes.
Assisted in event logistics and coordination for athletic competitions and training sessions.
Supported marketing initiatives through social media content creation and engagement strategies.