Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Philip

Hyde Park

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Hardworking and passionate job seeker with strong organizational skills eager to secure assistant manager position. Ready to help team achieve company goals.

Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.

skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

14
14
years of professional experience

Work History

Masonry Tender

North Stars Masonry
04.2015 - 01.2024
  • Adapted quickly to changes in tender requirements and deadlines, maintaining high-quality submissions under pressure.
  • Fostered team environment that encouraged collaboration and knowledge sharing, leading to more innovative tender solutions.
  • Prioritized tasks effectively during peak tender periods to ensure all deadlines were met.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected products and machines to maintain quality and efficiency.
  • Collaborated with other departments to optimize production workflows.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Made sure that products were produced on time and are of good quality.
  • Improved worksite safety by diligently maintaining clean work areas, removing debris, and organizing tools and materials.
  • Collaborated with fellow team members on large-scale commercial projects to achieve successful results within tight deadlines.
  • Completed initial site preparation and maintained neat work areas for duration of job.
  • Managed inventory control measures for job sites ensuring ample supply of essential materials throughout the duration of each project phase.
  • Operated equipment such as forklifts to move bricks and supplies.
  • Adapted quickly to changing project requirements, reallocating resources as needed to maintain deadlines without sacrificing quality.
  • Reduced workplace accidents by enforcing strict adherence to safety guidelines for all team members.
  • Developed strong relationships with suppliers, securing favorable pricing on materials without compromising quality.
  • Enhanced project efficiency by effectively managing masonry teams and delegating tasks.
  • Provided expert guidance on various masonry techniques, leading to increased skill levels within the team.
  • Evaluated employee performance regularly, identifying areas for improvement and providing constructive feedback.
  • Resolved conflicts among team members diplomatically, fostering a positive working environment conducive to productivity.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Provided feedback to workers on job performance and safety procedures.
  • Developed and maintained positive relationships with clients and other stakeholders.
  • Created and implemented plans to maximize efficiency of workers.

Assistant Store Manager

Aubuchon Hardware
02.2010 - 03.2015
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reported issues to higher management with great detail.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

High School Diploma -

Lamoille Union High School
Hyde Park, VT
06-2004

Skills

  • Teamwork and coordination
  • Positive attitude
  • Supply organization
  • Material loading and unloading
  • Visual inspection
  • Safety standards compliance
  • Punctual and dependable
  • Strong work ethic
  • Good communication
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Worksite safety
  • Relationship building
  • Inventory and stocking
  • Forklift operation
  • Pallet jacks
  • Task prioritization
  • Self motivation
  • Time management abilities

Timeline

Masonry Tender

North Stars Masonry
04.2015 - 01.2024

Assistant Store Manager

Aubuchon Hardware
02.2010 - 03.2015

High School Diploma -

Lamoille Union High School

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Andrew Philip