Andrew Phillips
Newberry,SC
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged strong multitasking and team collaboration skills at El Patio and the US Marines Corps. Skilled in cash handling and employee training, I consistently improved service delivery and efficiency. My proactive approach and positive attitude significantly boosted team performance and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
El Patio
2024.05 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Dispatch Supervisor/Motor Transport Operator
US Marines Corps
2020.06 - 2024.06
- Supervised team of 10-20 employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
Delivery Driver
Pizza Hut
2020.01 - 2020.05
- Delivered pizza and other food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Cook
Zaxbys
2019.01 - 2019.08
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Busser
Bev's Cafe
2018.06 - 2018.10
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Associate of Arts - Engineering (Pre-Engineering)
Santa Fe College
Gainesville, FL05.2026
High School Diploma -
Santa Fe High School
Alachua, FL06.2024
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Tracking of man hours
Employee Training
Route Planning
Stress Tolerance
Positive Attitude
Customer Service
Teamwork and Collaboration
Cleaning and organization
Certification
- Air Brakes License - Issued 01/30/2021 - Expires 01/29/2029
Timeline
Server
El Patio
2024.05 - Current
Dispatch Supervisor/Motor Transport Operator
US Marines Corps
2020.06 - 2024.06
Delivery Driver
Pizza Hut
2020.01 - 2020.05
Cook
Zaxbys
2019.01 - 2019.08
Busser
Bev's Cafe
2018.06 - 2018.10
Associate of Arts - Engineering (Pre-Engineering)
Santa Fe College
High School Diploma -
Santa Fe High School
- Air Brakes License - Issued 01/30/2021 - Expires 01/29/2029
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