Andrew Pintek
Riverside,CT
Summary
Driven and meticulous Home Improvement Contractor and Certified Parts Specialist with a proven track record of enhancing customer satisfaction and expanding client base at Lexus Of Greenwich through exceptional technical knowledge and customer service skills. Demonstrated expertise in parts cataloging and warehouse operations, achieving significant improvements in testing accuracy and minimizing equipment downtime. Knowledgeable of a parts specialist proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.
Overview
16
16
years of professional experience
Work History
Home Improvement Contractor
SELF EMPLOYED
Jan2012 - Current
- Handled prep work for remodeling projects by plastering, sanding and finishing.
- Completed remodeling of residential bathrooms, kitchens and basements.
- Measured and marked cutting lines on materials, using rulers, pencils, chalk and marking gauge.
- Performed cabinet installation, door hanging and room framing.
- Demolished and dismantled all structures to prepare for remodel.
- Installations of structures and fixtures such as windows, frames, floorings and trim.
- Negotiated purchases and service contracts for projects, greatly reducing overall costs 20%.
Master Parts Specialist
Lexus Of Westport
11.2011 - 02.2012
- Expanded client base with excellent customer service skills, fostering long-term relationships with clients.
- Continuously improved knowledge of industry advancements through ongoing professional development and training opportunities.
- Provided technical support to customers regarding part installation or troubleshooting advice as needed.
- Expedited order processing times by utilizing efficient data entry techniques and software applications.
- Ordered parts from various distributors to fulfill demands.
- Issued parts to technicians to complete customers' repairs.
AUTOBODY AND REPAIR BUSINESS
50% OWNER
06.2008 - 07.2011
- Increased testing accuracy through development of new diagnostic tools and methodologies.
- Provided technical support to customers, addressing concerns and resolving issues in timely manner.
- Sustained high levels of performance under pressure by prioritizing tasks effectively during peak periods.
- Minimized equipment downtime with proactive identification and resolution of potential issues.
Master Parts Specialist
Lexus Of Greenwich
Jun1994 - Sep2008
- Reduced return rates through meticulous attention to detail when fulfilling orders, minimizing costly errors.
- Provided technical support to customers regarding part installation or troubleshooting advice as needed.
- Participated in industry trade shows and events to stay current on market trends while networking with potential suppliers or partners.
- Maintained detailed records of all transactions, facilitating clear communication between team members and ensuring accurate accounting processes.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Issued parts to technicians to complete customers' repairs.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
Parts Counter Person
Putnam Buick Hyundai
05.1990 - 1994
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
- Processed customer orders accurately and efficiently, contributing to repeat business.
- Stocked and managed stock of parts.
- Maintained clean and neat parts counter and sales floor.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
Education
No Degree - Automotive Mechanics
JM WRIGHT TECHNICAL SCHOOL
Stamford, CT06.1986
Skills
- Parts Cataloging
- Warehouse Operations
- Technical knowledge
Timeline
Master Parts Specialist
Lexus Of Westport
11.2011 - 02.2012
AUTOBODY AND REPAIR BUSINESS
50% OWNER
06.2008 - 07.2011
Parts Counter Person
Putnam Buick Hyundai
05.1990 - 1994
Home Improvement Contractor
SELF EMPLOYED
Jan2012 - Current
Master Parts Specialist
Lexus Of Greenwich
Jun1994 - Sep2008
No Degree - Automotive Mechanics
JM WRIGHT TECHNICAL SCHOOL