Andrew Poniatowski

Bakery Clerk/Cashier/Logistics Assistant

Fresh Farms International Market

Niles, IL

04.2015 - 05.2021

Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Decorated and merchandised quality bakery goods to build business reputation and revenue base.
Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
Kept cash drawer accurate with appropriate change and small bills to meet customer needs.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Created inviting environment for customers by maintaining store organization and cleanliness.
Provided exceptional services and pleasant shopping experiences to retail customers.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Managed efficient cash register operations.
Listened to customer needs and desires to identify and recommend optimal products.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in grocery and bakery products.
Monitored customers for signs of security concerns and escalated issues to management.
Tracked down hard-to-find merchandise at diverse locations.
Supported loss prevention goals by monitoring shopper behavior.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Displayed merchandise by arranging in appealing ways to boost sales.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Greeted customers, helped locate merchandise and suggested suitable options.
Processed accurate credit, debit, check and cash sales transactions for over hundreds of customer orders per day.
Reviewed order data to verify transactions and shipping dates.
Oversaw daily inventory counts to maintain data accuracy.
Generated, distributed and filed copies of all billing paperwork.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Planned and supervised shipments from production to end-users.
Processed and entered customer orders into database and provided proactive customer service for accounts.
Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
Ran errands to support daily needs of management.
Responded to and directed incoming calls and other communication.
Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
Received, inspected and verified food and kitchen inventory delivery before storage.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Orchestrated positive customer experiences by overseeing every area of the bakery department, front end registers and their operations.

Summary

Overview

Work History

Bakery Clerk/Cashier/Logistics Assistant

Education

BBA - Finance

Associate of Arts - Business

High School Diploma -

Skills

Timeline

Bakery Clerk/Cashier/Logistics Assistant

BBA - Finance

Associate of Arts - Business

High School Diploma -

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