Andrew Pozza
San Antonio
Summary
People-oriented Sales Leader offering exceptional record of achievement over a 12 year career. Infectiously positive manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
12
12
years of professional experience
Work History
Regional Manager
Beans & Brews Of Texas LLC
12.2022 - Current
- Opened up two new coffee houses for a franchise owner. Beans & Brews is located out of Salt Lake City.
- Ordered equipment, selected locations, acquired licenses and permits, hired and trained a management team with new training materials created solely for this particular company.
- Multi-unit manager - overseeing and improving the day to day operations
General Manager
BlackRifle Coffee Company
10.2020 - 12.2022
- Similar to role at Starbucks, hired as many veterans and spouses as possible on the road to hiring 10,000 company wide.
- I led the flagship location at BRCC in San Antonio to over 3.3 million in the first year.
- Store manager trainer and helped train managers out of state.
- Learning new operating systems in the back of house, coordinating with supply chain, and creating new processes to be more efficient.
- Proudly serving those who served.
Store Manager
Starbucks
02.2012 - 09.2020
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies grossing over 2 million a year.
- Led a Military-Family store, hiring as many veterans, spouses, and dependents as possible on our mission to hire 25,000 company wide..
- Selected as a Store Manager Trainer, building future leaders to inspire and nurture the human spirit
- Developed a successful employee retention plan, reducing staff turnover rates significantly. Lowest in the area at 26%
- Guest connection scores 66% 7 out of 7, the highest in the area during COVID in a high volume environment
Education
Bachelor of Arts - English
University of Texas San Antonio
San Antonio12.2012
Skills
- Performance Management
- Sales and marketing strategies
- Operational management
- Writing
- Customer Service
- Project Management
- Leadership Development
- Multi-unit management
- Employee Scheduling
- Interpersonal Communication
Accomplishments
Wrote and produced feature screenplays into movies. SUPERNATURAL ACTIVITY (2012), which received a large international release as well as Netflix. THE WALKING DECEASED, which received a bigger domestic release (Redbox, Wal-Mart etc..)
Timeline
Regional Manager
Beans & Brews Of Texas LLC
12.2022 - Current
General Manager
BlackRifle Coffee Company
10.2020 - 12.2022
Store Manager
Starbucks
02.2012 - 09.2020
Bachelor of Arts - English
University of Texas San Antonio