Highly motivated professional with experience in restaurant management, finance, and accounting with talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work History
Sr A/P Corp
4 Years 5 Months
Performance Food Group | 03.2022 - Current
Facilitated workflow, reporting, monitoring, and clearing of invoices and variances in SAP and/or Infinium, ensuring accurate daily and month-end clearing and balancing for multiple field locations in high-volume environment.
Monitored and communicated workload volumes and backlogs to the supervisor.
Assist in monitoring and reconciling AP debit activity for prompt clearing.
Lead, recommend and guide procedural changes to improve day-to-day processes.
Monitored and reconciled AP debit activity to ensure timely clearing.
Assist in auditing expense vendor information and processing of 1099 forms.
Senior II Manager
6 Years 4 Months
The Cheese Cake Factory | 11.2015 - 03.2022
Conducted daily labor reconciliation
Predicted overtime needs daily for each shift
Sales analysis March 2022–Present
Power shift analysis
Labor Recon done daily
Generated detailed time report for payroll processing
Quote analysis
Accountability for the servers
Monitored efficiency levels for bar, bakery, and food cost management
Close out credit cards
Completed cash link closure for shift reconciliation
Close cash link down
Review comps and voids
Managed diverse work groups to ensure operational effectiveness
Validate QCP and monitor sanitation practices
Patient Service Representative
5 Years 5 Months
Ottobock/Medcom | 06.2010 - 11.2015
Serviced patients with completing set-ups, pick-ups, and any other calls that might arise.
Conducted weekly inventory, established par levels, replenished stock, ordered products, and transferred items to designated accounts.
Exhibited friendly customer interactions.
Managed, existing accounts in an efficient manner.
Facilitated ongoing dialogue with patients.
Ensured patients and doctors received timely support and service.
Provided light lift set ups for the doctors at the hospital.
Accounts Payable Analyst
1 Year 5 Months
The Industrial Company | 06.2007 - 11.2008
Managed the field check bank account, overseeing accrued wages/payroll through encashment and bank postings.
Implemented inventory controls within field check account to prevent fraudulent activities.
Improved field check process by streamlining communication, utilizing technology, and implementing new procedures. Estimated savings are 10 hours a week and approximately $150,000/year.
Mastered SAP and managed expense reports, material transfers, and petty cash functions.
Responsible for the field check bank account, from accrued wages/payroll through encashment and bank postings.
Designed new forms to enhance operational efficiency. and reports for the field offices use to save time and money.
Created new forms and reports for the field offices use to save time and money.
Collected defaulted student loans and exceeded company collection goals each month.
Developed payment schedules and settlements for delinquent loan holders, improving repayment rates.
Managed garnishments, which involved phone calls, analysis, and communication.
Loan Officer
6 Months
Ace Mortgage Funding, Inc | 03.2006 - 09.2006
Fielded incoming calls to assess customer needs for refinancing, consolidating debt, or obtaining a second mortgage, ensuring tailored solutions.
Explained all financial options to each customer and provided corresponding documentation to help the customer make their decision.
Fielded incoming calls and gathered information for the purpose of refinancing, consolidating debt, or inquiring about a second mortgage.
Loan Officer
7 Months
Ascent Home Loans | 08.2005 - 03.2006
Fielded incoming calls, gathering information for refinancing, debt consolidation, or second mortgage inquiries to facilitate client decisions.
Learned new software package and trained coworkers to enhance overall team proficiency.
Collected loan documentation from borrowers for submission to in-house underwriter, expediting loan approval process.
Executed loan closings to ensure borrowers completed their financing processes.
Loan Officer
6 Months
People's Choice Home Loan, Inc. | 01.2005 - 07.2005
Gathered information and documentation for the purpose of helping individuals refinance their home mortgages.
Achieved high customer satisfaction through timely responses, clear communication, and addressing client needs.
Financial Analyst
4 Years
First Data Corporation | 01.2001 - 01.2005
Investigated fraudulent activity to recover lost funds, identifying paid returns, encoding errors, misrouted transmissions, and counterfeit items.
Conducted investigations and resolved issues with voided money transfers that were rejected by the system during capture, including client and personal transmissions.
Progressed from mail clerk to a key contributor on the finance team with two rapid promotions, taking on more responsibilities at each level.
Computer Technician
8 Months
South Sea Data | 07.1999 - 03.2000
Refurbished Western Union equipment, enhancing functionality of computers, printers, and monitors.
Responsible for troubleshooting internal problems and maintaining logs of computer repair issues.
Cleaned all machines of previous data and loaded necessary software on Western Union Equipment.
Sr. Accountant at INTACH (Indian National Trust for Art & Cultural Heritage)Sr. Accountant at INTACH (Indian National Trust for Art & Cultural Heritage)