Andrew Ramirez
Lancaster,Ca
Summary
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
School Sports Coach
Elevo
08.2024 - Current
- Increased player skill levels with the implementation of targeted drills and practice sessions.
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Implemented injury prevention protocols and provided immediate care for minor injuries during practices and games.
- Adapted coaching style based on individual learning preferences of athletes for more effective instruction leading better understanding key concepts techniques required optimal performance.
- Collaborated with other coaches to share knowledge, resources, and best practices for improved coaching strategies across various sports disciplines.
Server/Cashier
Big Tuna
01.2022 - 08.2024
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Operated cash register and accurately processed payments, returns, and exchanges
- Developed strong customer service skills by providing efficient and accurate service
- Accurately processed customer payments using cash, credit cards, and checks
- Supported other departments within the store by providing assistance when needed
Education
High School Diploma -
Antelope Valley Adult School
Lancaster, CaSkills
- Stocking and Replenishing
- Verbal and Written Communication
- Refunds and Exchanges
- Product and Service Sales
- Order Taking
- POS Systems Operations
- Restocking
- Dishwasher
- Prep
- Busser
Certification
Food Certification
References
References available upon request
Timeline
School Sports Coach
Elevo
08.2024 - Current
Server/Cashier
Big Tuna
01.2022 - 08.2024
High School Diploma -
Antelope Valley Adult School