Andrew Rattananongkone
Sacramento,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Terminix
08.2024 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Inspected commercial and residential buildings and structures for pest issues.
- Performed routine maintenance on pest control equipment to manage wear and tear.
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
Manager
Savory Fried Chicken
02.2016 - 07.2024
- In charge of back of the house team members
- Provide a healthy working environment for team members
- Ensure all team member receive their break on time.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Utilized strong analytical and problem-solving skills to address operational issues.
- Collaborated with staff to develop and carry out processes.
- Monitored compliance with health regulations regarding food storage, rotation, labeling, and temperature.
- Performed regular quality assurance checks on all prepared meals.
- Demonstrated ability to train, motivate, and manage a team of cooks.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Correctional Officer
California Department of Correction and Rehabilitation
01.2024 - 05.2024
- Maintained order within the facility by conducting searches, shakedowns, head counts and pat downs as necessary.
- Monitored inmate behavior to prevent crime, escape attempts, and other dangerous activities.
- Enforced institutional rules through verbal warnings, written reports or physical intervention as needed.
- Implemented safety protocols for the protection of inmates, staff and visitors from harm or injury.
- Developed excellent communication skills to de-escalate potentially volatile situations.
- Responded quickly to disturbances utilizing appropriate force when necessary in accordance with departmental guidelines.
- Communicated with other staff and main control to inform about inmate behaviors.
- Conducted investigations into allegations of misconduct or violations of policy by inmates or staff members.
Rural Mail Carrier
United States Postal Services
05.2022 - 06.2023
- Responsible for safe and efficient mail delivery
- Arrange mail in delivery sequence, operate scanners per package
- Provide professional information to customers about USPS
- Obtaining signatures for registered, certified, and insured mail.
- Demonstrated ability to work independently without close supervision.
- Adapted quickly to changes in schedules or delivery methods due to weather conditions or other circumstances.
- Delivered mail to rural locations in a timely manner utilizing excellent customer service skills.
- Operated vehicle to reach delivery destinations along rural routes.
- Followed pre-determined routes accurately while delivering mail door-to-door.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Secured and properly stored packages for delivery to eliminate damage risks.
Cashier/Boba Barista
Quickly
07.2016 - 09.2016
- In charge of making and deliver drinks
- Made sure drinks were delivered fast and well made
- Handled cash transactions.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Provided efficient and courteous service to customers.
- Greeted and informed customers of products, fostering positive store experiences.
Cook
Del Taco
06.2015 - 07.2016
- In charge of packing and making food
- Ensured customers were satisfied with service and orders
- Handled cash transactions carefully.
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
- Monitored food items, maintaining minimum guidelines for temperature, taste, and quality.
- Stored and rotated food products properly, maintaining freshness.
- Assisted with food prep tasks, maximizing downtime during off-peak periods.
- Prepared variety of dishes using industrial kitchen equipment
Education
Some College - Fire Technology Candidate
Cosumnes River College
01.2026
High School Diploma - undefined
Elk Grove High
05.2015
Skills
- Self Motivation
- Multitasking
- Problem-Solving
- Clear Communication
- Active Listening
- Organizational Skills
- Dependable and reliable
- Safety precautions and procedures
- Time tracking
- Teamwork and collaboration
Certification
- Licensed Branch 2 General Pest Control
Timeline
Pest Control Technician
Terminix
08.2024 - Current
Correctional Officer
California Department of Correction and Rehabilitation
01.2024 - 05.2024
Rural Mail Carrier
United States Postal Services
05.2022 - 06.2023
Cashier/Boba Barista
Quickly
07.2016 - 09.2016
Manager
Savory Fried Chicken
02.2016 - 07.2024
Cook
Del Taco
06.2015 - 07.2016
High School Diploma - undefined
Elk Grove High
Some College - Fire Technology Candidate
Cosumnes River College
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