Organized professional with diverse experience in adapting to new environments and responsibilities. Strong communication, problem-solving, and organizational skills drive effective teamwork and independent work. Skilled in managing competing priorities and delivering high-quality results while committed to continuous growth.
Work History
Resource Teacher
7 Years 6 Months
Kanawha County Schools | 02.2019 - Current
Developed individualized education plans for students with diverse learning needs.
Collaborated with teachers to implement effective instructional strategies and interventions.
Assessed student progress through data analysis and modified teaching approaches accordingly.
Provided professional development workshops for educators on differentiated instruction techniques.
Facilitated communication between parents, teachers, and administrators to ensure cohesive support networks. (Individualized Education Plan meetings)
Facilitated differentiated instruction by providing a variety of resources tailored to meet each student''s unique needs and abilities.
Provided support for struggling students through targeted one-on-one instruction, improving overall class performance.
Managed classroom behavior effectively, creating a safe and supportive environment conducive to learning.
Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Implement and train reading and computer programs in the classroom.
Manage classroom setting up to 30 students.
Mentored new resource teachers, fostering skills in classroom management and support services.
Center Manager
4 Years 10 Months
Lincare Inc | 09.2013 - 07.2018
Oversaw daily operations to ensure compliance with industry standards and quality assurance protocols.
Coordinated patient care logistics, ensuring timely delivery of medical equipment and supplies.
Implemented process improvements that increased efficiency in inventory management and order fulfillment.
Developed staff training programs to enhance team performance and patient care services.
Mentored team members on best practices for patient interaction and service excellence initiatives.
Directed budget management efforts, optimizing resource allocation while maintaining service quality standards.
Oversaw recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
Checked facility, employee work and service levels to maintain compliance with company and industry standards.
Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
Processed payroll for over 9 employees as part of sound human resources and financial management strategies.
Managed work and performance of more than 9 employees.
Directed daily operations at busy medical delivery facility
Manage inventory.
Service Supervisor
1 Year 6 Months
KCI Medical | 11.2011 - 05.2013
Supervised daily operations to ensure compliance with healthcare regulations and standards.
Trained and mentored team members on best practices in patient service delivery.
Implemented process improvements that enhanced workflow efficiency and reduced service delays.
Collaborated with cross-functional teams to resolve customer issues and improve satisfaction ratings.
Led staff meetings to discuss operational goals, share feedback, and foster a collaborative environment.
Managed inventory control processes to ensure availability of essential medical supplies for patient care.
Handled customer complaints and inquiries.
Assisted with training and development of team members.
Warehouse Supervisor
1 Year 2 Months
Proud Eagle Distribution | 09.2010 - 11.2011
Supervised nightly warehouse operations (loading and unloading of delivery trailers/trucks) ensuring safety and efficiency standards were met.
Collaborated with logistics teams to enhance shipping schedules, reducing delays in product deliveries.
Supervised warehouse operations by managing employees during shifts.
Used warehouse management software to reconcile daily inventory.
Coordinated inventory management processes using warehouse management system to optimize stock levels.
Mentored and trained new staff on best practices for material handling and safety protocols.
Implemented process improvements that reduced order fulfillment time by streamlining workflows.
Pickup and Delivery Manager
3 Years 3 Months
FedEx:Ground | 06.2007 - 09.2010
Led operational teams aid in the loading and unloading of delivery vehicles to enhance delivery efficiency and service quality.
Led operational teams to enhance delivery efficiency and service quality.
Implemented training programs to elevate team performance and safety standards.
Analyzed performance metrics to identify areas for process improvement.
Conducted routine drive-along with contractors and drivers to ensure safety and compliance with driving and handling of packages.
Substitute Teacher
1 Year 9 Months
Kanawha County Schools | 09.2004 - 06.2006
Delivered instructional support to diverse classrooms, adapting lessons to meet student needs.
Fostered a positive learning environment to enhance student engagement and participation.
Facilitated classroom management and maintained a positive learning environment for all students.
Collaborated with permanent teachers to ensure continuity of education during absences.
Developed and implemented lesson plans aligned with curriculum standards.
Education
Bachelor of Science - Business Administration
University of Charleston | Charleston, WV | 05-2003
Resource Teacher at Pioneer Elementary School in Peoria Unified School DistrictResource Teacher at Pioneer Elementary School in Peoria Unified School District