Andrew Reed
Polson
Summary
With my time at Ace Hardware, I have developed skills with handling troublesome customers, managing and delegating tasks to fellow employees, problem solving with technical and physical issues, and with working as a team leader to help maintain a happy and healthy work environment. I have also developed certain skills while working with the national guard such as problem solving, handling high stress situations, troubleshooting technical problems with computers and other electrical equipment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Ace Hardware
06.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Lead the Electrical department, providing excellent product knowledge and support where needed.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw loss prevention strategies to minimize theft and maintain store security
- Assisted customers with product selection and resolve inquiries to enhance satisfaction
Radio Transmission Operator
Air National Guard
07.2020 - Current
- Assisted in the installation and configuration of new radio transmission systems, increasing network capacity and reliability.
- Enhanced communication efficiency by maintaining and monitoring radio transmission equipment.
- Put together and configured antennas, power sources and other equipment to establish communications.
Education
Polson High School
Polson MTSkills
- Customer service
- Decision-making
- Customer relations
- Staff training and development
- Task delegation
- Computer skills
- Problem-solving
Certification
- Basic Military Training- 07/09/2021
- Information Technology Fundamentals- 08/13/2021
- Client Systems Course - 10/04/2021
- Cyberspace Fundamentals - 07/12/2023
- Radio Frequency Transmission Operations - 11/21/2023
Timeline
Assistant Manager
Ace Hardware
06.2022 - Current
Radio Transmission Operator
Air National Guard
07.2020 - Current
Polson High School
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