Andrew Regist, MS-HIA

• Managed team meetings and discussed project's goals and objectives.
• Provide RFP, authored project charters and acted as the voice of the Client/Clinical Users during planning and analysis tasks.
• Lead Integration efforts between the Epic, Aria, Philips PACS, GE PACs, Meditech, Athena and Cerner information systems and broad range of Clinical Information and ancillary systems.
• Operational Leader for day to Day Support and Maintenance providing supervision and escalations support for a dedicated team of programmer analysts.
• Vendor management and
• Provided ongoing cost and estimate analysis reporting and managed cost allocation.
• Observed progress of each project, examined risks and coordinated contingency plans.
• Defined responsibilities, duties, and roles of each team member.
• Monitored Ticket tracking queue and
• Met with Director weekly to provide detailed project report and milestone updates.
• Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy.
• Defined responsibilities and roles of 7 team members.
• Closely collaborated with project members to identify and quickly address problems.
• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
• Managed risk, investigated solutions and established project recovery plans.
• Planned, executed and controlled assigned projects, ensuring work performed complied with contractual requirements.
• Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
• Inspired and coached team members.
• Reduced risk and coordinated project specifications to meet safety and federal compliance.
• Led team of 5 employees for critical EMR implementations, Upgrades and support projects.
• Provided team with coaching and direction.
• Managed minimum of 7 projects each year while maintaining adherence to budget, schedule and scope requirements.
• Managed and motivated project teams to promote collaboration and keep members on-task and productive.
• Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
• Investigated and corrected or escalated project problems.
• Developed team communications and information for project meetings and daily huddles.
• Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
• Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
• Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
• Managed teams of contractors and full time staff by coaching, mentoring and driving efficiency.
• Analyzed projects to determine resource requirements and procured necessary equipment and software.

· Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.

· Plan and execute paper to EMR/EHR Implementations

· Oversaw more than 30 major new enhancements to existing software systems including migration from physical server to virtual environments, Domain Migrations and critical upgrades.

· Evaluated and adopted new technologies to address changing industry needs.

· Investigated and addressed HL7 Interface system issues to enhance usability and improve functionality.

· Oversaw installation of software programs and hardware systems to meet agreed upon requirements based on project charter.

· Participated in monthly on-call rotation schedule with Radiation Oncology support team.

· Improved Aria EMR system by adding new features and infrastructure, enhancing functionality and system performance.

· Researched, designed and implemented scalable applications for information identification, extraction, analysis, retrieval and indexing.

· Worked closely with clients to establish specifications and system designs.

· Delivered in-depth Aria EMR, Mosaiq EMR, and the Velocity imaging system training, imparting knowledge of best practices for protecting data and minimizing errors during support tasks.

· Updated documentation with project deviations to capture changes.

· Boosted information sharing by enhancing interfaces between computer systems based on both HL7 and Dicom exchange.

· Worked in team-driven environments and communicated effectively with all stakeholders.

· Performed regression and system-level testing to verify software quality and function prior to release.

• Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations (Windows Server, 2003,2012,2016,2019 )
• Managed system-wide operating system and software deployments, as well as related software upgrade problems (Windows Server, 2003,2012,2016,2019 including Citrix Implmentations)
• Delivered network technology training to junior team members and end-users, enhancing knowledgebase and team productivity.

• Authored technical requirement documentation to suit business goals and technological limits.
• Mitigated risk and managed liability by proactively applying latest cybersecurity advisories and best practices to internal operations and product development.
• Communicated project status to stakeholders, authoring [Timeframe] reports to provide up-to-date overviews of ongoing progress.
• Communicated technical findings via lay terminology to keep interdepartmental teams informed on vital developments.
• Performed quality assurance and quality control assessments of support ticket fulfillment.
• Applied knowledge of IT best practices to tackle new challenges and make educated decisions.
• Advised project managers on simultaneous technical workstreams, aiding in alignment of broader business goals.
• Diagnosed software issues and applied troubleshooting techniques to resolve problems.
• Defined program-level goals and resource plans in coordination with [Type] department and senior staff.

• Reduced workflow inconsistencies by recruiting and hiring capable staff members.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Delegated daily tasks to over 7 employees to provide development opportunities.
• Planned marketing initiatives and leveraged referral network to promote business development.
• Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
• Prepared quotes for new products and services and composed budgets.
• Built strong relationships with clients by following up on previous purchases and suggesting new products.
• Used Salesforce and SAP to generate quotes and proposals for customers.
• Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.

• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Developed highly profitable pipeline based on multiple sales penetration techniques.
• Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
• Elevated account management by predicting potential competitive threats and outlining proactive solutions.
• Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $100000 in sales.
• Achieved 204% of monthly quota and grew sales in 3 month timeframe.
• Boosted sales numbers with proactive account servicing and diligent relationship-building.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

· Printer Installs (local and networked), Ram upgrades, wireless card installation and configuration,

· Inventory management for both refresh and decommissioned hardware

· Managed Printer Queue

· Day to day support for Desktop, and tablets including /Windows 98,Windows XP, Windows 7. Mac OS

· Proficient in installing and configuring all software used in the FIT library Including Adobe Creative suite, Quark and design software.