ANDREW RENDA
Brunswick
Summary
Dedicated Account Manager successful at handling high account volumes and complex customers. History of working hard to achieve and exceed expectations. Expert salesperson and team leader with over 20 years of experience in the Transportation and Supply Chain industry
Overview
22
22
years of professional experience
Work History
Transportation Manager
Portland Air Freight/Acadia Global
Scarborough
03.2020 - Current
- Established transportation cost standards and economical shipping practices.
- Developed and implemented process improvements for operational efficiency.
- Collaborated with vendors to negotiate contracts and service agreements.
- Collaborated with IT department to enhance transportation management systems, improving data accuracy and decision-making.
- Oversaw compliance with safety regulations and industry standards.
- Communicated with customers to resolve issues and enhance service quality.
Account Manager, Preferred Accounts
CH ROBINSON WORLDWIDE INC.
Portland
01.2015 - 02.2020
- Generated new accounts through targeted networking and content marketing strategies, enhancing client outreach.
- Generated more than $200,000 in revenue each month with book of 30 accounts.
- Developed and nurtured relationships with Food & Beverage, Manufacturing, and Pharmaceutical clients, delivering personalized service to extend account longevity.
- Managed and grew vital customer accounts, including contract review, production scheduling and customer engineering support.
- Executed bid pricing strategies and implemented carrier capacity plans to optimize client solutions.
- Received Broker of the Year award for the largest Portland ME client.
Supervisor
CH ROBINSON WORLDWIDE INC.
Portland
01.2007 - 01.2015
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Strengthened profit opportunities by developing key customer relationships and managing resources to meet sales objectives.
- Established and enforced clear goals, fostering collaboration and alignment among employees.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Executed budgeting for 30 accounts, ensuring financial accuracy and resource allocation.
- Conducted Client quarterly business reviews for 3 top office accounts consisting of 40% office revenue.
- Conducted collection calls on completed projects to secure timely payments while preserving professional relationships.
Sales Executive
CH ROBINSON WORLDWIDE INC.
Portland
09.2004 - 01.2007
- Generated new business through cold-calling, on-site visits, and networking, solidifying a stable revenue stream for new office.
- Cultivated long-term customer relationships by resolving issues promptly and delivering exceptional service.
- Developed robust full truckload and LTL carrier base to support new business execution.
- Worked closely with Internal National account teams to support and grow regional operational and sales excellence.
- Joined team as the first hired employee, helping to establish office operations. of the Portland ME CH Robinson Office.
Education
Maritime Studies
USCG - Six Pack
01-2023
Maritime Studies
Maine Tidewater Guide
01-2023
BACHELOR OF ARTS - ENGLISH
University of Southern Maine
Gorham, MESkills
- Logistics management
- Operational oversight
- Cost analysis
- Vendor negotiations
- Contract negotiation
- Key account development
- Sales development
- Customer relationships
Accomplishments
- First employee of Portland ME CHR Office - Managed top carrier and customer relationships.
- Broker of the Year for Top Company Client 2017.
- Grew overall book of business by 30% for 2019.
Timeline
Transportation Manager
Portland Air Freight/Acadia Global
03.2020 - Current
Account Manager, Preferred Accounts
CH ROBINSON WORLDWIDE INC.
01.2015 - 02.2020
Supervisor
CH ROBINSON WORLDWIDE INC.
01.2007 - 01.2015
Sales Executive
CH ROBINSON WORLDWIDE INC.
09.2004 - 01.2007
Maritime Studies
USCG - Six Pack
Maritime Studies
Maine Tidewater Guide
BACHELOR OF ARTS - ENGLISH
University of Southern Maine