Andrew Rey
Gainesville,VA
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Network Engineer
Tria Federal
12.2023 - Current
- Configure, refresh and maintain network hardware, including routers, switches, firewalls, and wireless access points.
- Monitor network performance and troubleshoot any issues that arise using Solarwinds and SevOne.
- Report to customer any down nodes throughout multiple regions.
- Provide technical support to users experiencing difficulties with their networks.
- Install software updates on servers, routers, firewalls, and other network devices.
- Conduct regular system audits to ensure compliance with established standards.
- Create and update documentation detailing all aspects of the network infrastructure and its configuration.
- Replace faulty or damaged network hardware components to improve performance.
- Assist and coordinate with customer regarding office relocation.
- Update or escalate tickets in a timely manner to keep up with SLA.
- Create LANCMs for any network changes.
Wireless Network Engineer
GDIT
04.2023 - 01.2024
- Configure, test and maintain wireless network equipment including routers, switches, access points and controllers.
- Refresh and wipe a number of Wireless Access Point and Switches.
- Monitor network performance to identify any issues with the wireless infrastructure.
- Investigate and resolve wireless network outages or degraded performance events.
- Develop comprehensive documentation outlining all aspects of the wireless network configuration and maintenance procedures.
- Physical surveys of pre-existing sites before performing any refresh or removal of Access Point.
- Update heatmaps and multiple controllers.
- Troubleshooted hardware and software problems related to wireless networks.
- Racking and stacking.
- Update port mapping and port configurations.
- Create CMs for network changes
Network Deployment Technician
Amazon Web Services
05.2021 - 04.2023
- Set up and install network cabling infrastructure.
- Resolve routing, wireless and other network-related issues.
- Complete post-installation tests, checking functionality.
- Analyze network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
- Communicate technical information in easily understood terms to non-technical individuals and report to Project managers.
- Troubleshoot problems related to fiber links and wireless access points for network infrastructure and performance.
- Create and update technical documentation for network installations and changes to existing installations.
- Receive and prioritize support requests to maximize resource utilization.
- Perform a variety of clerical and administrative duties pertaining to on-site support.
Build Site Project Management
Amazon Web Services
05.2021 - 04.2023
- Coordinate with stakeholders on all aspects of the project development process.
- Provide technical guidance and direction to contractors and cabling vendors during the execution of projects.
- Conduct regular progress meetings with team members to review project status and address any issues or concerns.
- Perform regular inspections of job sites to verify that work is being completed according to specifications.
- Establish strong relationships with key partners in order to facilitate successful completion of projects.
- Generate weekly reports outlining progress updates, budget information, timeline changes.
- Maintain effective communication between internal teams and external vendors throughout the life cycle of a project via all methods of communication.
Data Center Technician (Team Lead)
Amazon Web Services
08.2020 - 05.2021
- Install, configure and test new servers, workstations, software and peripherals.
- Communicate and collaborate with corresponding site engineers and upper management.
- Train team members and users in newly implemented and emerging technology to enhance business productivity.
- Install 200+ Rack Level Tamper detection (RTD) devices a week to enhance physical security for AWS cloud server racks.
- Delegate work loads to teammates.
- Ran hardware diagnostics to detect and replace failing parts.
- Document processes and keep event logs in internal work logs.
- Generate and complete high volume ticket request.
Education
Associate of Science - Business Administration
Laurel Ridge Community College
07-2018
Bachelor of Science - Information Technology Project Management
Western Governors University
Skills
- Networking Hardware Installation
- Network Repairs And Maintenance
- System Troubleshooting
- Wireless Networks Troubleshooting
- Risk Management Skills
- Project Leadership
- Logistical Planning
- Interpersonal Skills
Timeline
Network Engineer
Tria Federal
12.2023 - Current
Wireless Network Engineer
GDIT
04.2023 - 01.2024
Network Deployment Technician
Amazon Web Services
05.2021 - 04.2023
Build Site Project Management
Amazon Web Services
05.2021 - 04.2023
Data Center Technician (Team Lead)
Amazon Web Services
08.2020 - 05.2021
Associate of Science - Business Administration
Laurel Ridge Community College
Bachelor of Science - Information Technology Project Management
Western Governors University
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