Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
32
32
years of professional experience
Work History
Cashier/Shelf Stocker
Arco Ampm
Redding, CA
10.2011 - 09.2024
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Stocked shelves with merchandise when needed.
Resort Manager
Coral Ocean Point Resort
Northern Mariana, Saipan
08.2000 - 10.2004
Managed daily operations of the resort, including budgeting, scheduling, hiring and training staff.
Supervised front desk staff in providing excellent customer service experiences for guests.
Oversaw maintenance of grounds, facilities and equipment at the resort.
Organized employee recognition programs designed to motivate staff members.
Customer Service Representative
Continental Airlines
Northern Mariana, Saipan
10.1992 - 08.2000
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.