Andrew Reynolds
North Babylon
Summary
Dynamic Senior Director of Operations at Millers Ale House Restaurants, recognized for enhancing operational excellence and driving strategic initiatives. Spearheaded change management and compliance audits, while fostering a culture of teamwork and professional growth. Leveraged logistics management and decision-making skills to reduce costs and improve quality across multiple locations.
Overview
13
13
years of professional experience
Work History
Senior Director of Operations
Millers Ale House Restaurants
01.2023 - Current
- Led change management efforts to successfully implement new technologies and systems across the organization.
- Created an environment of continuous learning by encouraging team members to pursue professional development opportunities.
- Facilitated staff training programs to ensure employees were knowledgeable about the latest industry trends, best practices, and tools required for their roles.
- Ensured compliance with industry regulations and company policies through rigorous audits and evaluations.
- Collaborated with senior leaders to develop long-term strategic plans for the organization''s success.
- Increased employee engagement by promoting a positive work environment that valued communication, teamwork, and recognition of achievements.
- Reduced costs while maintaining quality through effective resource allocation and budget management.
- Mentored team members, fostering a culture of professional growth and development.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Regional Manager
Millers Ale House Restaurants
09.2012 - 01.2023
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Established and maintained operational standards for 7 locations.
Skills
- Operational excellence
- Logistics management
- Workforce planning
- Cross-functional coordination
- Strategic planning
- Leadership training
- Quality assurance
- Cost control
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team leadership
- Verbal and written communication
- Decision-making
Accomplishments
Regional Manager of the year 2023.
Timeline
Senior Director of Operations
Millers Ale House Restaurants
01.2023 - Current
Regional Manager
Millers Ale House Restaurants
09.2012 - 01.2023
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