SPSS
Andrew Richey, MSW, LSW, ACM-SW, RCSWI
Acute Care Social Worker; Healthcare Analytics
Bradenton,Fl
Summary
Experienced Acute Care clinician with over eight years of experience in both clinical and healthcare analytics expertise. A demonstrated history across disciplines within the medical, academic, and non-profit industries. Strong technical and leadership qualifications with a track record of hands-on experience in Nonprofit Organizations, Public Health Data Analysis, Case Management, Crisis Intervention, and Intervention Research Design. Recognized consistently for performance excellence and contributions to success in the healthcare and non-profit industry including receiving 2019’s Distinguished Young Alumni for the ability to influence the development of various interventions targeting access to care, the opioid crisis, and suicide rates throughout a career in the medical and academic field.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
4
4
Certifications
Work History
Observation Social Work Lead
Tampa General Hospital
Tampa, Fl
10.2019 - Current
- Optimized department efficiency by 30% by analyzing procedures and data regarding charting and patient flows for direct impact on utilization rates and reduction of readmission status
- Researched and compiled statistical data to support cost control and care improvement initiatives.
- Educated 900+ staff members in Observation status implications and various methods to decrease cost while benefiting the patient’s right for quality access to care through video and presentation format.
- Assisted in the development and implementation of groundbreaking technology, through a partnership with GE Healthcare, that allows data to drive practice, predict the needs of my patients, and reveal barriers to access to care across the observation department.
- Responsible for leading a team of 10-15 clinicians in servicing 150 new patients daily and providing comprehensive care management
- Successful secured an increase of 20 percent FTE status employees to meet the needs of our patients
- Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services.
- Responsible for the proactive management of acutely and chronically ill members, with the objective of improving quality outcomes, provided advanced supportive transitional care, and decreasing utilization costs.
- Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
- Assessed clients for abuse and neglect to compile documentation for court reports.
Behavioral Health Therapist
Phoenix Counseling Services
Hillsborough, Fl
01.2020 - Current
- Outpatient therapist providing trauma-informed, evidence-based treatments to diverse groups of children and teenagers in the greater Tampa Bay and Sarasota region.
- Develop treatment plans for 15 students with anxiety, autism, & ADHD. Improved behavioral metrics for group by average of 35%.
- Developing programs and treatments for individuals, and families, and providing psychosocial rehabilitation services.
- Addressing childhood trauma and examining the impact(s) on school proficiency, behavioral patterns, and attachment.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Worked closely with adults and children in various settings, including in community, at residential facilities and within homes.
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
Graduate Research Assistant
University of Maryland
Baltimore, Md
08.2016 - 02.2020
- Social Researcher targeting public health and acute behavioral health outcomes.
- Advocated before State Legislature for non-profit funding to implement impactful cost saving, and care enhancing, approaches to care for severely mentally ill patients that led to a 97% increase in outpatient and pharmaceutical adherence.
- Designed and implemented innovative research designs to examine associative psychological comorbidities and utilization of inpatient/outpatient setting leading to funding of pilot initiatives to increase access to services and ultimately decrease readmissions by 10-15%..
- Leading several teams across the nation (Michigan, Hawaii, Philadelphia, Maryland) to examine continuous health and behavioral impacts on suicide rates, race and access to care, the opioid crisis, and severe and persistent psychiatric illness.
- Authored and Co-authored several successful grants (National Institution of Health, CDC CARES, American Association of Suicidology) and collectively managed funding sources of multiple millions of dollars to ensure optimal use for organizational priorities.
- Led and co-led 10 research projects as principal investigator and co-principal investigator, and contributed to numerous hospital optimization, education, and advocacy initiatives aimed at improving health and behavioral health outcomes.
- Contributed to professionally-written scientific paper for publication.
- Developed, maintained and taught 3 online courses
- Prepared and delivered lectures to undergraduate or graduate students on topics such as race and ethnic relations, measurement and data collection, Suicide Prevention Education, and Motivation interviewing Techniques in the Hospital Setting
Emergency Department Social Work Lead
Penn Medicine
Philadelphia, Pa
03.2017 - 10.2019
- Comprehensibly overhauled, alongside Physician advisors, the development of an Observation Unit creating 25 FTEs and educating the administration on the Utilization Management and Care Coordination role in strategic operations.
- Adhered to federal guidelines to provide efficient protocol-based care to patients with well-defined diagnoses and delivered care safely within a 48 hours timetable to ensure budget efficiency.
- Developed the role of Social Work in the Emergency Department, as Lead, to facilitate clinical case coordination and psychosocial services.
- Pilot Lead of three grant-funded public health pilot programs related to readmission and utilization rates in the Sickle Cell, CHF, Sepsis, and Opioid patient population.
- Facilitated various hospital wide academic presentations educating 200-300 participants each session and achieving an average instructor rating of 4.5/5
- Regularly offered insight into data trends and patient care barriers to the hospitals executive leadership team
- Collaborated with Physicians and Practitioners to develop a streamlined Medication Assisted Therapy transitional care intervention, obtaining NIH funding, to increase outpatient treatment utilization, and decrease overdose rates in the Philadelphia County (reported increase of 78% outpatient adherence following 90 day pilot).
- Reduced opioid related readmission rates by 25% in the first 90 days through implementation of MAT transitional Care focused intervention model
- Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services.
Acute Behavioral Health Crisis Counselor
Mainline Health
Paoli, Pa
01.2019 - 10.2019
- Crisis Counselor Consulting Specialist recruited to provide strategic system restructuring through data analysis of hospital psychiatric trends.
- Provided crisis intervention and education to adults, children, and adolescents regarding psychiatric, social, and supportive care needs.
- Created care pathways to connect patients with needed community services and long-term care for a variety of needs including substance abuse and behavioral health.
- Developed direct interventions on utilization management and decreased time spent within the emergency room setting, thruput, by one hour.
- Used EPIC to document patient information, progress notes and treatment plans.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Medical Social Worker
Tampa General Hospital
Tampa, Fl
01.2016 - 08.2016
- Provided Social Work and Case Management services working within the Level One Trauma Department and throughout the Magnet-designated 1,011 bed facility.
- Responsible for the proactive management of acutely and chronically ill members, with the objective of improving quality outcomes, provided advanced supportive transitional care, and decreasing utilization costs.
- Facilitated Pre-transplant assessment, determinining transplant eligibility and support, while simultaneously decreasing non-billable utilization of services from a macro-perspective.
- Collaborated with an interdisciplinary team to with a client-centered approach to integrate individualized assessments, treatment and service plans, to meet the needs of each client and family.
- Remained knowledgeable in CPT and ICD-10 coding principles, government regulations and third-party billing rules.
- Used EPIC to chart patients' progress and update departmental records with data according to healthcare documentation regulation.
Pediatric ICU Clinical Social Work Intern
All Children’s Hospital Johns Hopkins Medicine
St. Petersburg, Fl
06.2015 - 01.2016
- Conducted psychosocial assessments within the Pediatric Intensive Care unit working in conjunction with an interdisciplinary team of physicians, nurses, therapists, and other care staff.
- Coordinated and completed clinical and administrative documentation related to patient and family transition of care through the health system.
- Advocated and worked within the Pediatric ICU and Cardiac ICU to better understand the comorbidities related to utilization and outcome measures.
- Additionally, I presented research on psychosocial, behavioral, and medical impacts on care for the John Hopkins Cardiac Institute and Trauma Department.
- Developed and presented research of the psychosocial impacts on medical care for the John Hopkins Cardiac Institute and Trauma Department.
- Provided family support and therapeutic grief services.
Graduate Researcher
Florida State University
Tallahassee, Fl
01.2014 - 12.2015
- Graduate Researcher guided by leading sociologist in drafting grant proposals, completing institutional Review Board processes, and collecting primary data for data analysis needs.
- Designed innovative solutions to public health and mental health access to care barriers.
- Developed quantitative, qualitative, and mixed-method research design to better identify intervention impact and barriers across behavioral health and public health pathways.
- Completed administrative and research duties per professor request.
- Researched information regarding psychopharmacology, severe and persistent mental health, and care outcomes to assist professors with academic pursuits.
- Assisted faculty members with data collection for potential academic publications.
- Generated grant proposals to gain funding for intervention implementation to address advancing women’s issues and domestic violence in the West Indies.
Medical Clinical Social Work Intern
The Mayo Clinic
Jacksonville, Fl
06.2014 - 01.2015
- Provided supportive care and crisis intervention within the Emergency Department setting servicing an average of 50-60 patients throughout the night shift setting.
- Created a support group intervention for patients and families as they learned to cope with acute, chronic, and terminal prognosis growing the program by 100% throughout my time with The Mayo Clinic.
- Organized clinical documentation, treatment plans, and referrals.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Treated patients with mental health issues and dual-diagnoses such as Substance Use Disorders, Post-Traumatic Stress Disorder, and Various Psychiatric Disorders
- Identified issues, analyzed information and provided solutions to problems.
Acute Behavioral Health Social Worker
Apalachee Center
Tallahassee, Fl
01.2015 - 10.2015
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior for over 70 patients daily.
- Trained clinical interns on symptoms management and intervention strategies for clients with various behavioral issues.
- Completed one-on-one counseling with broad range of clients suffering from Mood Disorders, Severe and Persistent Mental Illness, and Anxiety Based Crisis.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Child Safety Family Service Counselor
Jewish Family and Community Services
Jacksonville, Fl
08.2013 - 08.2014
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Documented data and completed accurate updates to case records.
- Organized activities for birth parents and in-home support counselors.
- Increased youth participation in pro-social activities by 40% through collaboration with therapist assistants and community resources in Jacksonville, Fl.
- Completed home welfare checks to align with state and program guidelines.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
Education
Master of Business Administration - Healthcare
University of South Florida
01.2020 - Current
Doctor of Philosophy - Social Work
University Of Maryland
2016 - Current
Master of Clinical Social Work - undefined
Florida State University
01.2014 - 01.2015
Bachelor of Art - Psychology, Social Welfare
University of North Florida
01.2011 - 01.2013
Skills
Case management proficiency
undefinedResearch and Presentation Experience
2019 Healthy Men Michigan: “Reaching in” Online to Meet the Unique of Working Age Men to
Prevent Suicide, American Association of Suicidology Annual Conference
Conference Presentation Developer
2019 IPE in Action: Suicide Assessment and Risk Management for Health Professionals –CARES Grant
Grant Writer/Recipient
2019 Work-Place Well-Being and Optimizing Behavioral Health: An Analysis of Employee
Performance – CIR Grant, University of Maryland
Grant Writer/Recipient
2019 Motivational Interviewing in the HealthCare Setting, University of Maryland
Course Developer/Academic Guest Instructor
2018-2019 Reducing Opioid use for Patients with Opioid Use Disorder and Behavioral Health
Comorbidities – Medication Assisted Therapy-Clinical Pathways Pilot, Penn Medicine
Pilot and Intervention Development Co-Lead
2018-2019 Reducing Readmissions for Patients with COPD, HF, Sepsis and Behavioral Health
Comorbidities – HAP HIIN Pilot Project, Penn Medicine
Pilot Lead
2018 Aging in Place and Neighborhood Change: An Analysis of Potential Inequities
CIR Grant, University of Maryland
Grant Writer/Recipient
2017-2019 Hawaii Based Inpatient Psychiatric Hospitalizations: An analysis of trends among Asian
populations, University of Maryland
Grant Writer; Co-Research Designer; Data analysis
2017 Seminar in Loss and Bereavement: Complicated Grief, University of Maryland
Course Developer/Academic Guest Instructor
2016-2017 Assessment Adherence Tele-Monitoring Devices with the SPMI, University of Maryland
Grant Writer; Co-Research Designer; Data analysis
2015 Matters of the Heart: Hypoplastic Left Heart Syndrome and Other Single Ventricle Heart Defects
Conference, John Hopkins All Children’s Heart Institute
Academic Presenter: Navigating the Education System with a Congenital Heart Defect
2015 Trauma Centered Care Conference, John Hopkins All Children’s Trauma Department
Academic Presenter: Cultural Competency in Trauma Informed Care
2014-2015 College of Social Work, Florida State University
Graduate Student Research Assistant-Public Health and Psychopathology
2013 Lesbian, Gay, Bisexual and Transgender Resource Center, University of North Florida
Undergraduate Research Assistant-LGBTQ Climate
2012-2013 North Florida Child Development Research Center, University of North Florida
Undergraduate Research Assistant-Early Childhood Development/Social Learning
Certification
ACM-SW
Software
SAS
EPIC
Voalte
Cureatr
STATA
TRAINING EXPERIENCE AND AWARDS
2021 University of Tampa, Modern Advances in Leadership Certificate Program
Executive Leadership Certificate
2020-Current University of South Florida, Corporate Training and Professional Education
Post-Crisis Leadership Certificate
2020-Current Rutgers University, College of Social Work
Adoption Competency Certificate
2019-Current Licensed Social Worker
Active License
2019 Florida State University, College of Social Work
2019 Prestigious Young Alumni Award Recipient
2014-2015 Florida Certification Board
Child Welfare Professional Certification
2015 Phi Alpha, Florida State University
Social Work Honorary Member
SERVICE AND MEMBERSHIP
2021 Case Management Society of America(CMSA), National
National Member
2019-Current American Case Management Association (ACMA), Florida
Regional Member
2019-Current American Foundation of Suicide Prevention, Tampa, Florida
Regional Service Provider
2019-Current Florida Suicide Prevention Coalition, Tallahassee, Florida
Service Member
2017-Current American Society of Suicide Prevention, National
Academic/Clinical Associate
2017-2019 Chester County Suicide Prevention Coalition, Paoli, Pennsylvania
Service Member
2015-Current National Association of Social Workers, Tallahassee, Fl
Member
2015 Program of Adolescent Mothers (PAM), Grenada, West Indies
International Service Project Volunteer
Timeline
University of Tampa, Modern Advances in Leadership Certificate Program Executive Leadership Certificate
06-2021
ACM-SW
03-2021
University of South Florida, Corporate Training and Professional Education Post-Crisis Leadership Certificate
07-2020
Behavioral Health Therapist
Phoenix Counseling Services
01.2020 - Current
Master of Business Administration - Healthcare
University of South Florida
01.2020 - Current
Observation Social Work Lead
Tampa General Hospital
10.2019 - Current
License Social Worker
10-2019
Acute Behavioral Health Crisis Counselor
Mainline Health
01.2019 - 10.2019
Emergency Department Social Work Lead
Penn Medicine
03.2017 - 10.2019
Graduate Research Assistant
University of Maryland
08.2016 - 02.2020
Medical Social Worker
Tampa General Hospital
01.2016 - 08.2016
Doctor of Philosophy - Social Work
University Of Maryland
2016 - Current
Pediatric ICU Clinical Social Work Intern
All Children’s Hospital Johns Hopkins Medicine
06.2015 - 01.2016
Acute Behavioral Health Social Worker
Apalachee Center
01.2015 - 10.2015
Medical Clinical Social Work Intern
The Mayo Clinic
06.2014 - 01.2015
Graduate Researcher
Florida State University
01.2014 - 12.2015
Master of Clinical Social Work - undefined
Florida State University
01.2014 - 01.2015
Child Safety Family Service Counselor
Jewish Family and Community Services
08.2013 - 08.2014
Bachelor of Art - Psychology, Social Welfare
University of North Florida
01.2011 - 01.2013
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