Andrew Rife
Winter Springs
Summary
Highly motivated Sales, marketing and customer service professional with 21 plus years experience, accomplished in prospecting leads, bringing in new customers and closing sales. consistently exceeds quotas and maximizes profits. Driven to continuous personal improvement with competitive and ambitious mindset. Looking to grow with a company into management.
Overview
21
21
years of professional experience
Work History
Executive Sales/Marketing/Customer Service Representative
All Villa Options
03.2018 - Current
- Boosted revenue from existing accounts by reaching out regularly to check on needs and promote new offerings.
- Assisted new and existing customers in account set ups and cancellations.
- Developed and implemented sales strategies with customers.
- Cold called prospective customers.
- .Interacted Professionally with customers, informing individuals of sales promotions and driving product interest.
- Resolved customer issues quickly to recapture the customers loyalty and maintain the sale.
- Suggested innovative ideas to increase sales and improve customer experience.
- Evaluated market data to develop and create business strategies and marketing plans.
- Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
- Took care of all marketing and customer service fot clients.
Sales/Marketing/Customer Service Representative
Better Business Lodging
01.2015 - 03.2018
- Fostered vital customer relationships to generate, more money in sales.
- Exceeded monthly sales goals
- cold called prospective customers
- Trained and mentored new sales representatives.
- Assisted new and existing customers in account set ups and cancellations.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Took care of all marketing and customer service fot clients.
Sales/Marketing/Customer Service Representative
Resort Equity Marketing
11.2002 - 01.2015
- Actively listened to customers, handled concerns quickly and took care of major issues by selling our marketing strategies.
- reached sales goals weekly.
- cold called prospective clients to build awareness for company offerings and generate substantial interest..
- Formulated strategic plans with competitive approaches in line with organizational targets
- Handled customer inquiries and suggestions courteously and professionally.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
- Worked with department managers to meet staffing and resource levels for expected demands.
- established ambitious quotas and helped each team member implement personalized plan to achieve targets.
Education
Bachelor of Science - Business Administration And Marketing
Casselberry City College
Casselberry, FL11.2000
Skills
- sales/marketing
- customer service
- management
- Acquire new business
- Product Knowledge
- high closing ratio
- Scheduling
- Data Collection
- Call Management
- Appointment Scheduling
- relationship building
- proficient in microsoft office suite
Timeline
Executive Sales/Marketing/Customer Service Representative
All Villa Options
03.2018 - Current
Sales/Marketing/Customer Service Representative
Better Business Lodging
01.2015 - 03.2018
Sales/Marketing/Customer Service Representative
Resort Equity Marketing
11.2002 - 01.2015
Bachelor of Science - Business Administration And Marketing
Casselberry City College